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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

7 Simple Tips for Building Cross Functional Teams

August 3, 2016

Last year, research by the Harvard Business Review found that 75% of cross-functional teams are dysfunctional, meaning that “They fail on...

What Leaders Can Learn from High Reliability Organizations

October 11, 2023

High reliability organizations are those that succeed despite significant risk, and massive consequences of failure, in industries ranging...

HRO

A Simple Kaizen Event Roadmap

July 28, 2016

We’ve written before about the fact that the success of a Kaizen event depends on what happens before, during, and after, with each phase...

A Lean Transformation From a Struggling ED to Top Notch

July 27, 2016

Here at KaiNexus, we have some pretty impressive customers and we work with very talented, passionate people every day. One such individual...

Can You Do a Rapid Improvement Event Without Software?

July 21, 2016

Of course you can do a rapid improvement event without any software support. You can also walk the 20 miles to work and send memos via...

A Call For a Fundamental Change to Our Medical Culture

February 16, 2017

Medical errors are now the third leading cause of death in the United States, according to John Hopkins Researchers. In 1999, the Institute...

Is Your Visual Management Board Doomed to Fail?

October 5, 2016

We recently came across a great article in IndustryWeek by Dan Markovitz, president of Markovitz Consulting, a faculty member at the Lean...

The Transformational Power of Kaizen Events

June 27, 2016

Kaizen events are designed to tackle problems that can be addressed in short order (3-5 days), but they can also have a more profound...

What to Look for When Evaluating Value Stream Mapping Software

July 7, 2016

Value stream mapping is a technique that involves analyzing and improving the steps in any process that takes a service or product from the...