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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

The Irony of NOT Using Improvement Workflow Software

December 7, 2016

Google defines irony as, “A state of affairs or an event that seems deliberately contrary to what one expects and is often amusing as a...

Is Your Company Making this Gemba Walk Rookie Mistake?

December 6, 2016

Because we get the opportunity to chat with organizations of all shapes and sizes about their continuous improvement efforts and processes,...

5 Valuable Roles to Fill for Your Next Kaizen Event

January 26, 2017

When it is time to plan a Kaizen event, it is obviously important to think carefully about what you are going to tackle and how you are...

The Evolution of Kanban

November 24, 2016

The idea of Kanban refers to the visual management of inventory and work in progress. It was widely used by Toyota and many people think of...

Are the Steps for Sustaining Improvement the Same for Everyone?

October 11, 2023

The Harvard Business Review published an article called "4 Steps to Sustaining Improvement in Health Care" last week that walks through...

What Standard Work is NOT

November 14, 2016

Standard Work establishes the best, safest, and most efficient sequences and methods for each process and each task that's being done in a...

KaiNexus User Conference Wrap-Up

November 11, 2016

During this year’s KaiNexus User Conference, we brought together some of the best and brightest continuous improvement professionals...

One Off the Wall Way to Make Your Huddle Boards Better

November 10, 2016

Huddle boards are great. They serve as a powerful visual management tool and bring people together around improvement efforts. People feel...

The Lean Leadership Essentials

April 18, 2018

The Lean paradigm is not just a set of tools and techniques for structured improvement. It is also a state of mind that brings increasing...