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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

8 Reasons to Digitize Your Huddle Boards

October 21, 2016

Huddle boards are popular with many organizations because of their power to keep improvement work at the top of people's minds, organize...

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Critical Questions to Ask after Your Next Rapid Improvement Event

October 18, 2016

We’ve written before about how to lay out the road map for your next rapid improvement or Kaizen event. Careful planning is essential to an...

How Strategy Execution Software Solves 3 C-Level Problems

January 24, 2017

We don’t find it surprising at all that a survey of Global 5000 CEOs undertaken by The Conference Board revealed that “Excellence in...

5 Lean Leadership Principles to Remember

October 11, 2023

I’m sure you are all familiar with the saying, “Sometimes you can’t see the forest for the trees.” This idea is true in many ways. Parents...

What Your Employees Need to Know About Gemba Walks

October 3, 2016

We’ve contributed a bit to the advice out there for managers that use the Lean technique of Gemba Walks. Today we want to look at the...

6 Reasons to Invest in a Kaizen Management System

September 28, 2016

We frequently get the opportunity to chat with organizations that are considering rolling out a Kaizen management system. Some are in the...

5 Signs You Should Consider Strategy Deployment Software

June 13, 2018

Achieving strategic objectives is the most important, and often the most difficult, responsibility of any organization. It is all too easy...

What KaiNexus Brings to Hoshin Kanri that You Just Live Without

December 3, 2016

Hoshin Kanri, translated as “strategy deployment” or “management compass,” is a Lean methodology for aligning strategy, measures, and...

The Role of Catchball in Strategic Planning

September 20, 2016

We’ve written before about how the Lean technique of Catchball is a valuable improvement tool. The process of passing ideas back and forth...