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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

Thoughts on 3 Problems with Top-Down Teams in an Improvement Culture

November 3, 2016

Our VP of Sales sent me an email this morning regarding a Stanford Business article he found by Luke Stangel entitled “Three Problems with...

Visual Management is Good. Virtual Visual Management is Better.

November 1, 2016

Visual management can take a number of forms. I have an example in my own kitchen. I love to cook and that means I use a lot of kosher...

4 Unexpected Benefits of Kaizen Events

October 27, 2016

Most Kaizen events have a very clear goal with a specific process targeted for immediate improvement. That’s very good and we always...

8 Reasons to Digitize Your Huddle Boards

October 21, 2016

Huddle boards are popular with many organizations because of their power to keep improvement work at the top of people's minds, organize...

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Critical Questions to Ask after Your Next Rapid Improvement Event

October 18, 2016

We’ve written before about how to lay out the road map for your next rapid improvement or Kaizen event. Careful planning is essential to an...

How Strategy Execution Software Solves 3 C-Level Problems

January 24, 2017

We don’t find it surprising at all that a survey of Global 5000 CEOs undertaken by The Conference Board revealed that “Excellence in...

5 Lean Leadership Principles to Remember

October 11, 2023

I’m sure you are all familiar with the saying, “Sometimes you can’t see the forest for the trees.” This idea is true in many ways. Parents...

What Your Employees Need to Know About Gemba Walks

October 3, 2016

We’ve contributed a bit to the advice out there for managers that use the Lean technique of Gemba Walks. Today we want to look at the...

6 Reasons to Invest in a Kaizen Management System

September 28, 2016

We frequently get the opportunity to chat with organizations that are considering rolling out a Kaizen management system. Some are in the...