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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

8 Standard Work Blunders You Can Absolutely Avoid

April 28, 2017

Standard work (sometimes called “standardized work”) is a term that practitioners of a continuous improvement methodology such as Lean, ...

Continuous Improvement Leadership at Mohawk Paper

April 26, 2017

Though we work hard to give you as much information as we can about continuous improvement (CI) and the many related methodologies, we...

A Preview of Next Week's Webinar: The Nexus of Lean & Zen

April 27, 2017

Recently, Mark Graban, VP of Innovation and Improvement Services interviewed next week's webinar presenter Kevin Meyer, on the KaiNexus...

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A Pilot and a Focus on Engagement: Continuous Improvement at Mohawk

April 14, 2017

One of the most interesting things about working with new clients at KaiNexus is that we get to hear stories about how organizations have...

Common Conceptions that Hinder Continuous Process Improvement

April 10, 2017

I’ve been sitting here for five minutes debating with myself over whether to title this blog “Common Conceptions that Hinder Continuous...

Introducing KaiNexus Kiss: The Relationship Add-On

April 1, 2017

Years ago, at the first KaiNexus User Conference, I had a conversation with one of our customers (shout out to the awesome Chris Luckett...

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Idea Boards: The Case for Change

March 30, 2017

Behind every improvement technique and tool there is a winning spirit. There is no downside to the ideas that processes can always be...

The Top Ten Worst Things You Could Do on a Gemba Walk

March 29, 2017

Gemba walks can be one of the most enjoyable and powerful learning opportunities for leaders, but only if they are done in a way that...

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The Value of Lean in Professional Services Firms

October 11, 2023

While the legal profession is considered one of the oldest, dating back to Roman times, as Karen and David Skinner pointed out in a recent ...

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