Recent Posts
The World’s Saddest Kaizen Board?
February 24, 2017A friend who knows that I am interested in continuous improvement techniques of all sorts was visiting a relative in the ER in a California...
Are Gemba Walks Only for Managers?
February 20, 2017During a typical Gemba Walk, a manager or supervisor visits the place where work gets done. He or she observes as processes and tasks are...
The Top 9 Reasons to Implement CAPA Software
February 6, 2017Corrective and Preventative Action (CAPA) is an effective improvement technique that helps organizations investigate the root causes of any...
How to Get Data You Can Actually Trust for the ROI of Improvement
January 27, 2017When we ask people about the ROI of their continuous improvement programs, literally almost no one knows. Most people track their impact of...
Kaizen Event Best Practices
January 26, 2017Kaizen events are an effective way to implement significant improvements in short order. They are used to tackle all sorts of issues from...
How to Increase Your Odds of Sustaining Innovations
January 26, 2017When I sat down to write about sustaining innovations, the word that popped into my mind was “entropy.” While entropy is a scientific term...
How to Lead an Improvement Culture without Being a Huge Jerk
February 16, 2017A common mistake companies make when rolling out a new culture of continuous improvement is to fail to provide leadership training to the...
Strategy Deployment Fail: Don’t Let This Happen to You
April 7, 2017I got a call from a good friend recently. She’s the CEO of a mid-sized technology company in Idaho. She’s almost always upbeat and full of...
Is a Kaizen Event the Right Tool for the Job?
January 4, 2017Kaizen events are a big deal. They pull people away from their regular jobs for a number of days; they require training, leadership must...
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