Maggie Millard
Recent Posts
How to Get Data You Can Actually Trust for the ROI of Improvement
January 27, 2017When we ask people about the ROI of their continuous improvement programs, literally almost no one knows. Most people track their impact of...
Kaizen Event Best Practices
January 26, 2017Kaizen events are an effective way to implement significant improvements in short order. They are used to tackle all sorts of issues from...
How to Increase Your Odds of Sustaining Innovations
January 26, 2017When I sat down to write about sustaining innovations, the word that popped into my mind was “entropy.” While entropy is a scientific term...
How to Lead an Improvement Culture without Being a Huge Jerk
February 16, 2017A common mistake companies make when rolling out a new culture of continuous improvement is to fail to provide leadership training to the...
Strategy Deployment Fail: Don’t Let This Happen to You
April 7, 2017I got a call from a good friend recently. She’s the CEO of a mid-sized technology company in Idaho. She’s almost always upbeat and full of...
Is a Kaizen Event the Right Tool for the Job?
January 4, 2017Kaizen events are a big deal. They pull people away from their regular jobs for a number of days; they require training, leadership must...
The Connection between Catchball and Culture
January 26, 2017Most leadership teams understand that a strong culture leads to positive outcomes like employee engagement, improved performance,...
The Four Phases of Strategy Deployment – Part II
January 24, 2017This is the second in our two-part post on the four phases of strategy deployment. In part one, we focused on what it takes to craft the...
Why This Organization Turned to Continuous Improvement Software
February 11, 2020When Dr. Tania Lyon became the first Director of Organizational Performance Improvement for St. Clair Hospital, continuous improvement...