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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

What is Kanban and How Does It Support Improvement?

June 23, 2016

There are dozens of methodologies, tools, and techniques that organizations use to support their continuous improvement efforts. We find...

6 Reasons Why Your Cross Functional Teams Need Software to Collaborate

June 1, 2016

In most organizations, the most challenging problems are those that span multiple teams, departments, or divisions. For example, many...

Top 7 Reasons to Implement a Digital Kaizen Board

July 21, 2016

For decades, companies engaged in continuous improvement have used physical Kaizen boards to visualize the improvement process. Typically,...

Don’t Take Your Next Gemba Walk Off the Cliff

July 21, 2016

Gemba Walks are an important way that managers can identify opportunities for improvement and accelerate positive change within the...

What Smart People Have to Say About Employee Engagement

May 9, 2016

Employee engagement is not the only thing that matters in business, but it matters a lot. Engaged employees contribute more ideas, care...

Spring Clean Your Way to Improvement with a 5S-Focused Kaizen Event

May 6, 2016

It’s that time of year when many of us take some time to clean out a few closets, organize the garage, and clear our home of clutter. It is...

Hoshin Kanri Quick Tips and Best Practices

May 5, 2016

Hoshin Kanri (also called Strategy Deployment) is a method for ensuring that the strategic goals of a company drive progress and action at...

Customer Value - The Ultimate Goal of a Lean Organization

April 28, 2016

It is a common misconception that the elimination of waste is the prime objective for Lean organizations. This isn’t one bit surprising....

DMAIC – A Smart Approach for Lasting Improvement

April 25, 2016

Most of the time when we talk to people about continuous improvement, the focus is on using improvement techniques to make business...