<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=749646578535459&amp;ev=PageView&amp;noscript=1">

Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
Find me on:

Recent Posts

Office Safari: How to Spot an Engaged Employee in the Wild

March 23, 2015

According to a Dale Carnegie survey of more than 1,500 employees, fully 71% are not engaged. So while engaged employees aren’t exactly as...

Broken Windows Theory in Continuous Improvement

October 28, 2026 “Consider a building with a few broken windows. If the windows are not repaired, the tendency is for vandals to break a few more windows....
No Topic Here

What Do Great Continuous Learning Organizations Have in Common?

August 28, 2015

If you feel like the pace of change in business is accelerating like a rocket ship, you're right. In fact, it has been estimated that more...

How To Increase Staff And Leadership Engagement in CI

February 11, 2020

Have you ever stumbled upon something and instantly recognized it as genius? This happened to me last night.

I have no idea how I found...

Did You Know Cinderella Was A Lean Practitioner?

March 20, 2015

When sitting around the Christmas tree with my extended family over the holidays, conversation inevitably turns to my job. My relatives...

Mark Graban Shares The Secret to Impactful Continuous Improvement

April 11, 2017

Have you heard of Mark Graban? He's an internationally-recognized expert in the field of “Lean Healthcare,” as a consultant, author, and ...

4 Ways to Make 2015 the Year of Continuous Learning

March 20, 2015

There's an old joke with an exchange between a CFO and a CEO that goes like this... The CFO asks, “What happens if we invest in our...

No Topic Here

How To Overcome 3 Common Barriers to Cross Functional Collaboration

March 8, 2018

We speak to many people who are working to foster a continuous improvement mindset within their organization. One of the biggest challenges...

FedEx and UPS Didn't Ruin Christmas, Thanks to Continuous Improvement

April 11, 2017

Companies that believe in a continuous improvement approach to business implement opportunities for improvement and recognize incremental...

No Topic Here