Maggie Millard
Recent Posts
Office Safari: How to Spot an Engaged Employee in the Wild
March 23, 2015According to a Dale Carnegie survey of more than 1,500 employees, fully 71% are not engaged. So while engaged employees aren’t exactly as...
Broken Windows Theory in Continuous Improvement
October 28, 2026 “Consider a building with a few broken windows. If the windows are not repaired, the tendency is for vandals to break a few more windows....What Do Great Continuous Learning Organizations Have in Common?
August 28, 2015If you feel like the pace of change in business is accelerating like a rocket ship, you're right. In fact, it has been estimated that more...
How To Increase Staff And Leadership Engagement in CI
February 11, 2020Have you ever stumbled upon something and instantly recognized it as genius? This happened to me last night.
I have no idea how I found...
Did You Know Cinderella Was A Lean Practitioner?
March 20, 2015When sitting around the Christmas tree with my extended family over the holidays, conversation inevitably turns to my job. My relatives...
Mark Graban Shares The Secret to Impactful Continuous Improvement
April 11, 2017Have you heard of Mark Graban? He's an internationally-recognized expert in the field of “Lean Healthcare,” as a consultant, author, and ...
4 Ways to Make 2015 the Year of Continuous Learning
March 20, 2015There's an old joke with an exchange between a CFO and a CEO that goes like this... The CFO asks, “What happens if we invest in our...
How To Overcome 3 Common Barriers to Cross Functional Collaboration
March 8, 2018We speak to many people who are working to foster a continuous improvement mindset within their organization. One of the biggest challenges...
FedEx and UPS Didn't Ruin Christmas, Thanks to Continuous Improvement
April 11, 2017Companies that believe in a continuous improvement approach to business implement opportunities for improvement and recognize incremental...

