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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Can Hippo Leadership Please Be the Next Trend in Business Management?

November 7, 2016

Many of you read my post last week about a Stanford Business article regarding problems inherent to top-down teams and how to solve them....

Thoughts on 3 Problems with Top-Down Teams in an Improvement Culture

November 3, 2016

Our VP of Sales sent me an email this morning regarding a Stanford Business article he found by Luke Stangel entitled “Three Problems with...

Visual Management is Good. Virtual Visual Management is Better.

November 1, 2016

Visual management can take a number of forms. I have an example in my own kitchen. I love to cook and that means I use a lot of kosher...

4 Unexpected Benefits of Kaizen Events

October 27, 2016

Most Kaizen events have a very clear goal with a specific process targeted for immediate improvement. That’s very good and we always...

8 Reasons to Digitize Your Huddle Boards

October 21, 2016

Huddle boards are popular with many organizations because of their power to keep improvement work at the top of people's minds, organize...

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Critical Questions to Ask after Your Next Rapid Improvement Event

October 18, 2016

We’ve written before about how to lay out the road map for your next rapid improvement or Kaizen event. Careful planning is essential to an...

How Strategy Execution Software Solves 3 C-Level Problems

January 24, 2017

We don’t find it surprising at all that a survey of Global 5000 CEOs undertaken by The Conference Board revealed that “Excellence in...

5 Lean Leadership Principles to Remember

October 11, 2023

I’m sure you are all familiar with the saying, “Sometimes you can’t see the forest for the trees.” This idea is true in many ways. Parents...

What Your Employees Need to Know About Gemba Walks

October 3, 2016

We’ve contributed a bit to the advice out there for managers that use the Lean technique of Gemba Walks. Today we want to look at the...