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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

The Economic Cost of a Negative Company Culture - and How To Do Better

October 10, 2016

A culture of continuous improvement is one in which employees are encouraged to speak up to make their work better. They know that they are...

9 Gift Ideas for Your Lean Loving Friends

December 4, 2015

I don't know about you, but I'm a little disappointed that even after Black Friday and Cyber Monday, I still have some holiday shopping...

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Bert, Ernie and a Fundamental Principle of Hoshin Kanri

October 11, 2023

“Hey there everybody! Can you do this, pat your head and rub your tummy? Try it. Pat on top and rub your tummy in a circle like this.” So...

Employee Recognition Software and the Spirit of Thanksgiving

November 25, 2015

I love that Thanksgiving gives us all a reminder each year to be grateful for the people and things that we value in life. Some people...

3 Expert Approaches to Getting Started with Continuous Improvement

November 23, 2015

-Three KaiNexus customers from two very different industries shared strategies for jump-starting continuous improvement at the recent 2015...

How These Organizations Implement 75% of Improvement Ideas

February 11, 2020

Some organizations have all the luck. Their employees are smarter, more creative, and more dedicated to their work. I don’t know how they...

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Leading with Passion [KaiNexus Podcast Episode #16]

November 19, 2015

Every once in awhile we have a meeting here at KaiNexus in which our CEO Greg Jacobson dorks out about how awesome our team is and how far...

Is Kaizen Software Just a Glorified To Do List?

May 2, 2017

No.

(I could drop the mic and walk away from the shortest blog ever, but that would be rude.)

We’ll be the first to admit that when Kaizen...

We Are Dr. Greg Jacobson & Mark Graban from KaiNexus, Ask Us Anything!

November 10, 2015

If you've been on the interwebs for a while, you might have run across the website Reddit, "the front page of the internet." Be careful,...

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