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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Here's Why You Need To Start 2016 with a Rapid Improvement Event.

December 31, 2015

Rapid improvement events, also known as Kaizen events, involve a small team devoting 100% of their time over three to five days to...

4 Unexpected HR Benefits of Continuous Improvement

December 21, 2015

Organizations embrace continuous improvement, sometimes utilizing business process methodologies such as Six Sigma and Lean, in order to...

Happiness Is Not The Goal Of Employee Engagement Activities

January 8, 2016

I was just reading an article that claimed to be a “comprehensive list of employee engagement activities.” One of the suggestions was to...

The Economic Cost of a Negative Company Culture - and How To Do Better

October 10, 2016

A culture of continuous improvement is one in which employees are encouraged to speak up to make their work better. They know that they are...

9 Gift Ideas for Your Lean Loving Friends

December 4, 2015

I don't know about you, but I'm a little disappointed that even after Black Friday and Cyber Monday, I still have some holiday shopping...

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Bert, Ernie and a Fundamental Principle of Hoshin Kanri

October 11, 2023

“Hey there everybody! Can you do this, pat your head and rub your tummy? Try it. Pat on top and rub your tummy in a circle like this.” So...

Employee Recognition Software and the Spirit of Thanksgiving

November 25, 2015

I love that Thanksgiving gives us all a reminder each year to be grateful for the people and things that we value in life. Some people...

3 Expert Approaches to Getting Started with Continuous Improvement

November 23, 2015

-Three KaiNexus customers from two very different industries shared strategies for jump-starting continuous improvement at the recent 2015...

How These Organizations Implement 75% of Improvement Ideas

February 11, 2020

Some organizations have all the luck. Their employees are smarter, more creative, and more dedicated to their work. I don’t know how they...

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