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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

How to Host a Pre-Mortem Examination and Keep Your Projects Alive

July 21, 2015

Have you ever had a project fail miserably, only to find out - too late - that there were people on your team who predicted exactly what...

Give Me Your Malcontents: Secrets to Innovation at Pixar

October 11, 2023

I’m always on the lookout for stories about innovative companies, but it’s not often that I’m floored by what I find; innovative companies...

Exceptional Leaders of Innovation Lead Differently [TED Talk]

July 21, 2015

Linda Hill is a business professor and ethnographer who throws conventional leadership wisdom out the window with her approach to leading...

The Kaizen Exploration: You Don’t Know What You Don’t Know

October 11, 2023

Question: What was the tallest mountain on earth before Mt. Everest was discovered?

Troubleshoot Your Improvement Culture (For Free!)

July 22, 2015

At KaiNexus, we know that it's really hard to establish a sustainable culture of continuous improvement. And when you're struggling to...

Continuous Improvement: Not Just for Manufacturers [Customer Story]

July 22, 2015

A common misconception about continuous improvement is that it only applies to the manufacturing sector. While that is where its roots lie,...

eBook: Guide to Leadership Behaviors for Continuous Improvement

February 11, 2020

If I had to name ONE element that has the power to make or break a culture of continuous improvement in any organization, I'd say that it...

Are You Creating a Monster with Your Improvement Technology?

February 11, 2020

I recently watched a recording of a talk Dharmesh Shah and Brian Halligan gave at their annual “Inbound” conference last year. They are the...