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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

18 Signs That You're Addicted to Continuous Improvement [SlideShare]

July 21, 2015

We spend so much time thinking about continuous improvement, talking about continuous improvement, and practicing continuous improvement...

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If Your Improvement Methodology Doesn't Look Like This, It's Wrong.

April 30, 2015

People ask us all the time which process improvement discipline works best. Honestly, though, it's not one size fits all! It takes a little...

The Evidence-Based ROI of Continuous Improvement

July 22, 2015

If you've been following along with our blog, you likely know that continuous improvement is a powerful tool for helping organizations meet...

9 Reasons Your Suggestion Box Failed

July 21, 2016

Suggestion boxes are a common, but ineffective, way to engage employees in continuous improvement. They’re usually implemented with the...

What Is Kaizen? Perspectives from the Leaders Who Shaped Lean

February 14, 2026

Quick Answer: What Is Kaizen?Kaizen is a philosophy of continuous improvement involving everyone in making small, ongoing changes to...

The Essential Ingredients for Continuous Quality Improvement (CQI)

April 21, 2015

This morning, I thought it would be lovely to have an omelet. I had some fresh tomatoes, some leftover ham, and even some nice sharp...

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What is Kaizen, A-Z

May 20, 2015

When you're just getting started on your continuous improvement journey, it's easy to get confused by the vast amount of improvement...

4 Reasons "Continuous Improvement" Should Be Your Resume Filter

July 21, 2016

Hiring high-quality employees is critical to the success of any business; the people who work for you are the face, hands, and heart of...

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Looking Back at KaiNexus Through the Ages

March 25, 2026

Ahhhh, Thursday. My favorite day of the week. Why, you ask? #ThrowbackThursday, that's why. My social media newsfeeds are going to be...

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