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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

What is Kaizen, A-Z

May 20, 2015

When you're just getting started on your continuous improvement journey, it's easy to get confused by the vast amount of improvement...

4 Reasons "Continuous Improvement" Should Be Your Resume Filter

July 21, 2016

Hiring high-quality employees is critical to the success of any business; the people who work for you are the face, hands, and heart of...

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#ThrowbackThursday: KaiNexus Through the Ages [Photos]

April 11, 2017

Ahhhh, Thursday. My favorite day of the week. Why, you ask? #ThrowbackThursday, that's why. My social media newsfeeds are going to be...

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Learn Best Practices for Continuous Improvement

June 5, 2023

If you suggest to a group of business leaders that companies should always be working to improve, the response you will get is likely,...

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Cultivating A Lean Culture with Intention and Attention

April 18, 2018

Depending on where you are right now, it might be hard to believe, but spring is upon us. Yesterday was the first day that it was warm...

Patient Safety Highlight: Is Maternity Care Unnecessarily Dangerous?

February 16, 2017

Everybody knows that American healthcare is the most expensive in the world. You’d think that those higher costs pay for safer births,...

Dr. Gregory Jacobson Once Again Takes the Reins as KaiNexus CEO

April 11, 2017

KaiNexus would like to announce the retirement of Allan Wilson. Dr. Gregory Jacobson, co-founder and original KaiNexus CEO, has replaced...

5 Reasons Jamie Flinchbaugh Is Awesome

March 19, 2015

Jamie Flinchbaugh is a lean author, speaker, and advisor. He co-founded the Lean Learning Center, and has advised companies such as Intel,...

The Empirical Case for Employee Recognition Software

April 2, 2015

As more and more business operations are supported by technology that is capable of generating data to inform decisions, executive teams...