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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Do You Really Know The Definition of Employee Engagement?

August 11, 2015

The term “employee engagement” is used in business a lot like the term “customer satisfaction.” Every business knows both are good and that...

A Love Letter To KaiNexus Customers

February 13, 2018

My Darling Customers,

Yesterday, I wrote about how much I love my job. But I neglected to include you, my dearest friends. This was a...

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The 2 Most Important Things To Remember For Employee Engagement

March 23, 2015

Engaging employees in continuous improvement is part art, and part science. To be successful, though, there are two main things that you...

Does Your Employee Engagement Strategy Elicit This Response?

August 11, 2015

KaiNexus, will you be my Valentine?

Do you know what Saturday is? Of course you do. Depending on your current relationship status, it’s...

For The Want Of A Nail: A Genius Approach to Employee Engagement Ideas

June 3, 2016

Have you ever heard this parable? It’s a classic story about how one seemingly small problem, a missing nail, can have monumental...

Will Your Leadership Kill Your Culture of Continuous Improvement?

March 19, 2015

Check out that guy in the picture on the right. His employees are tossing some bright ideas into the funnel, and they’re raining down on...

10 Haikus About Continuous Improvement

March 18, 2015

These days, it's pretty common for people to be on information overload. There's so much to read, so much to watch, so many people to talk...

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Should You Engage Employees In Continuous Improvement? [Quiz]

June 23, 2015

Have you ever wondered whether or not you have the kind of business that would benefit from engaging your employees in continuous...

What Do Great Continuous Learning Organizations Have in Common?

August 28, 2015

If you feel like the pace of change in business is accelerating like a rocket ship, you're right. In fact, it has been estimated that more...