How To Get More Ideas For Improvement From Your Employees

There are people in your organization who know how to tackle its biggest challenges, improve customer service, expand product offering, and...

Suggestion Box Humor

Have you ever noticed how often a "suggestion box" ends up as the gag in a comic strip? I've seen them set up above trap doors, attached to...

Gemba Academy Interviews Mark Graban About KaiNexus

Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books ...

20 Things Engaged Employees Do that Disengaged Ones Don’t

One of my favorite songs from the 80’s is Prince’s "Raspberry Beret." In it, among other things not well suited for this blog, he describes...

Continuous Improvement Data

As part of our efforts to share valuable Lean practices with our readers, we've created a series of education videos. Each video covers an...

Array Architects Talks about Lean Software

When The Cloud is Best for Managing Continuous Improvement

Thanks to Ken Bast, of Hospital Focus Five, for initially publishing this in his email newsletter.

One of the key principles in the...

How Leadership Influences a Company's Improvement Culture

"Culture does not change because we desire to change it. Culture changes when the organization is transformed; the culture reflects the...

21 Inspirational Employee Engagement Quotes from Business Leaders

If your employee engagement efforts have hit a wall, or you’re just not feeling it, take a few minutes to read these inspirational quotes...