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Catchball: An Essential Practice for Flat Organizations

November 24, 2015

A flat organizational structure with few or no levels of middle management can be extremely conducive to innovation and improvement....

How I Learned the Habit of Exceptional Cross Functional Teams

February 11, 2020

When I was 22 and just starting my career, I was the administrative assistant to the President of a software company. One of my...

4 Must-Haves for Cultivating Cross Functional Collaboration

October 11, 2023

I go to the farmer’s market every weekend. I'm always in awe of the beauty and variety of the harvest the farmers produce. The fresh fruits...

Lean Coffee: A Radically Effective Approach for Discussion

February 11, 2020

We’ve probably all gone to conferences that have the same, relatively stale format. Most often, a series of speakers gets up on stage for...

Incremental Improvement Man: The Superhero for Modern Business

August 28, 2015

Since all the summer movies the last few years are superhero movies, I came up with a great idea for a new superhero: Incremental...

The "Pull" Approach to Continuous Improvement at BSA LifeStructures

August 28, 2015

BSA LifeStructures, an architecture and engineering firm that “designs facilities that support, enhance and inspire healing, learning and...

How A Small Team is Driving System-Wide Process Improvement

August 9, 2016

Jason Coons is the Director of Process Excellence at Kettering Health Network (KHN) in Dayton, OH. He has over ten years of experience in...

Build Cross Functional Teams with These Tips from the NBA

October 11, 2023

A cross functional team is a powerful business tool, but it can also be a thing of beauty to watch. Basketball is a great example, and...

How to Get People Excited About Cross Functional Collaboration

August 28, 2015

Most organizations, especially those that are committed to continuous improvement, could benefit from an increase in cross functional...