Trust Doesn't Come First: A Lesson From the Shop Floor
May 21, 2026The standard story about psychological safety runs through the relationship between a worker and their boss. Can the worker speak up? Will...
A KaiNexus Panel Discussion About Mistakes, Safety, and Getting Better
May 14, 2026A few years ago, I hosted a panel discussion with four colleagues from KaiNexus -- Greg Jacobson, Maggie Millard, Linda Vicaro, and Kym...
What "Respect for People" Actually Looks Like on a Tuesday Morning
April 23, 2026Every Lean practitioner can recite the two pillars: continuous improvement and respect for people. Ask them what continuous improvement...
Psychological Safety and Lean: What Actually Makes People Speak Up
April 6, 2026If there is one concept that kept resurfacing across the Ask Us Anything sessions -- even when we were not using the formal term -- it...
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