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Broken Windows Theory in Continuous Improvement

March 19, 2015 “Consider a building with a few broken windows. If the windows are not repaired, the tendency is for vandals to break a few more windows....
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Driving Success: Unlocking the Culture of Continuous Improvement

June 5, 2023

“What do I need for a successful culture of continuous improvement?”

Methodology, leadership, and technology.

“Where did I go wrong trying...

How to Recognize and Resolve the 7 Wastes of Lean

July 21, 2016

The guiding principle of the Lean business process methodology is the elimination of waste. Given that waste reduction is the primary...

5 Essential Functions of Kaizen Software

April 18, 2018

If your organization is looking to adopt a Kaizen mindset and identify opportunities for “good change,” large and small, you may be...

5 Continuous Improvement Metrics That Your CEO Actually Cares About

March 19, 2015

A lot of people think of the CEO as the top of the ladder, accountable to no one. But just like the rest of us, a CEO has a management...

The Value Of Sharing Our Mistakes and Opportunities for Improvement

August 28, 2015

We’re all human. Nobody’s perfect. I’ve produced 215 podcasts and there was that one time when I forgot to click “record” while recording a...

Do You Really Know The Definition of Employee Engagement?

August 11, 2015

The term “employee engagement” is used in business a lot like the term “customer satisfaction.” Every business knows both are good and that...

A Love Letter To KaiNexus Customers

February 13, 2018

My Darling Customers,

Yesterday, I wrote about how much I love my job. But I neglected to include you, my dearest friends. This was a...

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The 2 Most Important Things To Remember For Employee Engagement

March 23, 2015

Engaging employees in continuous improvement is part art, and part science. To be successful, though, there are two main things that you...