5 Continuous Improvement Metrics That Your CEO Actually Cares About
March 19, 2015A lot of people think of the CEO as the top of the ladder, accountable to no one. But just like the rest of us, a CEO has a management...
The Value Of Sharing Our Mistakes and Opportunities for Improvement
August 28, 2015We’re all human. Nobody’s perfect. I’ve produced 215 podcasts and there was that one time when I forgot to click “record” while recording a...
Do You Really Know The Definition of Employee Engagement?
August 11, 2015The term “employee engagement” is used in business a lot like the term “customer satisfaction.” Every business knows both are good and that...
A Love Letter To KaiNexus Customers
February 13, 2018My Darling Customers,
Yesterday, I wrote about how much I love my job. But I neglected to include you, my dearest friends. This was a...
The 2 Most Important Things To Remember For Employee Engagement
March 23, 2015Engaging employees in continuous improvement is part art, and part science. To be successful, though, there are two main things that you...
Does Your Employee Engagement Strategy Elicit This Response?
August 11, 2015KaiNexus, will you be my Valentine?
Do you know what Saturday is? Of course you do. Depending on your current relationship status, it’s...
A Look at Lean Training Alternatives
April 2, 2015If your organization is preparing to join the thousands of companies that have embraced the Lean business methodology to maximize customer...
Software Overload? Continuous Improvement Software Is Still Worth It.
August 11, 2015This story was told to Mark Graban by Alice Quesenberry and has been edited for clarity.
A Better Approach to Employee Engagement Activities
August 11, 2015We’ve written a lot about employee engagement, and about our belief that, at its core, employee engagement is an emotional connection to...