The Top Ten Worst Things You Could Do on a Gemba Walk

Gemba walks can be one of the most enjoyable and powerful learning opportunities for leaders, but only if they are done in a way that...

Lean Construction – Frequently Asked Questions

As you can probably tell from reading this blog or others about the Lean approach to business management, most of what is written about the...

Make Your Next Kaizen Event a Slam Dunk

March madness is in full swing, and we’re not going to lie. We’ve got basketball on the brain. The level of talent and dedication that...

How to Convince Your Boss to Invest in Kaizen Software

Selling up can be tough. If you believe that your organization could benefit from Kaizen software, but your boss (or whoever has to approve...

The Value of Lean in Professional Services Firms

While the legal profession is considered one of the oldest, dating back to Roman times, as Karen and David Skinner pointed out in a recent ...

Using Technology to Target the 8 Wastes of Lean

Lean organizations target 8 types of waste in an effort to create the perfect flow of value to the customer. Ideally, no resources are used...

A Patient Safety Week Reminder About Continuous Improvement

In the United States, multiple estimates say over 100,000 people die each year in hospitals as a result of medical errors. There are an...

Vet the Plan: A Guide To The Dilemma Of Planning in PDSA

In my last post, we reflected on PDSA/PDCAand how different it becomes when thought of as a true cycle, rather than if considered in a...

When Good Gemba Walks Go Bad

Fujio Cho is the honorary chairman of the Toyota Motor Corporation. He boils Lean leadership down to three simple responsibilities:

1. Go see.