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Jeff Roussel

Jeff Roussel serves as the Chief Revenue Officer at KaiNexus, where he oversees sales, marketing, and customer experience. He is committed to building a high-performance team that clearly demonstrates the business value and strategic fit of the KaiNexus solution. With over 20 years of experience in sales and leadership, Jeff brings a wealth of expertise and strategic insight to the company's expansion and market positioning. Before joining KaiNexus, Jeff was an early enterprise director at Spredfast, where he played a pivotal role in shaping customer-centric social media experiences. His background also includes roles as a sales engineer and account executive at Invodo and Postini, the latter of which was acquired by Google in 2007, showcasing his adaptability and depth in the tech industry. He holds an MBA from St. Edward's University and a Bachelor of Science from Louisiana State University. A Texan by choice, Jeff maintains his Louisiana roots with a love of cooking, and he enjoys spending his free time with his wife and three step-kids.
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Recent Posts

Frequently Asked Questions About A3 Software

March 8, 2018

A3 software may seem like something of an oxymoron. After all, the A3 technique gets its name from the size of paper early practitioners...

10 Questions to Ask Before You Purchase CQI Software

November 27, 2017

Evaluating software of any kind is tricky. You have to consider the technical infrastructure, user interface, features and functions,...

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Idea Boards for the Modern Workforce

October 11, 2023

Call me crazy, but I think the world’s first idea board was probably painted on a cave. People have an innate ability to process visual...

Ask Us Anything: Improving the Patient Experience with Lean

May 29, 2026

In this Ask Us Anything episode, KaiNexus CEO and Co-founder Greg Jacobson and Mark Graban, our Vice-President of Improvement & Innovation...

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The Important Advantages of Hoshin Kanri for Strategic Planning

March 8, 2018

Hoshin Kanri, also known as "strategy deployment," is a formal Lean technique used to identify an organization’s breakthrough objectives...

The 5 Principles of Hoshin Kanri

June 13, 2018

I like to think about Hoshin Kanri, also known as strategy deployment, as the ability of an organization to walk and chew gum at the same...

7 Unexpected Benefits of Kaizen Events

March 21, 2018

Leaders typically deploy Kaizen events when there is a difficult or urgent challenge that needs to be addressed in short order. The obvious...

CQI Software: Advantages Beyond Project Management

July 11, 2017

We recently had an interesting conversation with a newly minted director of quality improvement in a regional hospital. The position is...