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Mark Graban

Mark Graban is a Senior Advisor at KaiNexus. Mark graduated from Northwestern University in 1995 with a BS in Industrial Engineering and later earned an MS in Mechanical Engineering and an MBA from the Massachusetts Institute of Technology (MIT). He is author of two Shingo Research Award-winning books, and has worked as a consultant to healthcare organizations throughout North America and Europe, teaching and implementing kaizen and other Lean management practices. He was previously a Senior Fellow with the Lean Enterprise Institute and the Healthcare Value Network and continues as an LEI faculty member. Mark is also the founder of the popular LeanBlog.org and its podcast series.
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Recent Posts

Finally, a Simpler Way to Do Continuous Improvement: Just Put On These Glasses

April 2, 2026

For years, we at KaiNexus have been building software to help organizations manage continuous improvement and operational excellence....

When the Floor Holds the Leaders Accountable: What Real CI Culture Looks Like

March 30, 2026

Every conference talk about continuous improvement culture follows the same script. A senior leader explains how they "empowered"...

Are You Really Backsliding -- or Was Continuous Improvement Never Deeply Adopted?

March 30, 2026

One of the most common questions in the Ask Us Anything series sounds like this:

"We were doing great with Lean, and now we are...

Karen Martin on Clarity, Leadership, and Why "A Process Has to Earn the Right to Be Automated"

March 25, 2026

We recently hosted Karen Martin for an "Ask the Expert" webinar through KaiNexus, and she delivered. Karen is a two-time Shingo Award...

When Employees Resist Lean, the Problem Might Not Be the Employees

March 25, 2026

Over the years in the Ask Us Anything series, one theme kept resurfacing in different forms.

  • "Why are our employees resisting Lean?"

  • ...

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The One Metric That Tells You If Your CI Culture Is Real

April 3, 2026

Across the Ask Us Anything series, Greg Jacboson and I have fielded dozens of questions about culture. How do you measure it? How do you...

React Less, Improve More: A Preview of My KaiNexicon Keynote

March 10, 2026

Most metrics reviews follow the same pattern. Someone pulls up the dashboard. A few numbers are red. The room reacts. People start...

Should Improvement Be Mandatory? Reflections From 30+ Ask Us Anything Episodes

March 9, 2026

One of the most persistent questions across the Ask Us Anything series was deceptively simple:

Should continuous improvement be...

Culture Is Not an App: Greg Jacobson and Mark Graban on the Just in Time Cafe Podcast

March 4, 2026

Greg Jacobson and I recently joined Tracy O'Rourke and Elizabeth Swan on the "Just in Time Cafe podcast" to talk about KaiNexus,...

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