Mark Graban
Recent Posts
Why Lean Fails: It's Not the Methodology -- It's the Management
April 21, 2026Lean has a decades-long track record of producing real results across industries. Hospitals have used it to reduce patient harm and...
Kaizen vs. Kaizen Events -- Why the Distinction Matters
April 20, 2026If we had to name one concept that caused the most quiet confusion across the Ask Us Anything episodes, this might be it. Over the years,...
Moving Leaders From "I Support Lean" to "I Am Committed to It"
April 13, 2026Over the years in Ask Us Anything, we have heard a version of this story again and again:
"Our senior leaders support Lean."
On the...
How Simple Does Your Improvement System Actually Need to Be?
April 9, 2026One operations leader, describing how he onboards people to his organization's improvement platform, said something that should make...
What Happens After You Outgrow Your Suggestion Box, Spreadsheet, or Homebrew System
April 8, 2026You already know something is broken. The spreadsheet that tracked 40 improvements just fine is now a 12-tab monster maintained by a...
What Your CI Program Loses When Executives Delegate Change Leadership
April 6, 2026Most executives don't oppose continuous improvement. They support it -- in the way they support good nutrition or regular exercise. They...
Psychological Safety and Lean: What Actually Makes People Speak Up
April 6, 2026If there is one concept that kept resurfacing across the Ask Us Anything sessions -- even when we were not using the formal term -- it...
Finally, a Simpler Way to Do Continuous Improvement: Just Put On These Glasses
April 2, 2026For years, we at KaiNexus have been building software to help organizations manage continuous improvement and operational excellence....
When the Floor Holds the Leaders Accountable: What Real CI Culture Looks Like
March 30, 2026Every conference talk about continuous improvement culture follows the same script. A senior leader explains how they "empowered"...

