Catchball Tip: Transparency Begets Trust
October 2, 2019The Lean practice of Catchball starts with an idea for improvement or a challenge that needs to be addressed. One person captures what they...
What Does Continuous Improvement Software Actually Do?
April 15, 2016If you’ve been considering an investment in continuous improvement software, you’ve probably seen long lists of features. (We’re certainly ...
Are Your Continuous Improvement Goals Extensive Enough?
April 13, 2016One thing that we are often asked to help leaders and managers do is to articulate the value of continuous improvement in order to get...
4 Fundamental Responsibilities of Lean Leaders
February 16, 2017The Lean approach to business management is popular because it provides a useful structure and a language for the pursuit of continuous...
5 Common Pitfalls to Avoid in Your Rapid Improvement Events
April 7, 2016It’s spring break time and college students from all over the country are hitting the beaches. What could go wrong? (Plenty if the video...
What and Who to Take On Your Next Gemba Walk
June 7, 2016Gemba walks are an important part of any continuous improvement effort. They involve leaders, managers, and supervisors going to the place...
How Playing Catchball Develops Trust in Your Improvement Culture
March 31, 2016Steven Covey once wrote, “Trust is the glue of life. It is the most essential ingredient in effective communication. It’s the foundational...
5 Vital Ingredients for the Continuous Improvement Model
March 25, 2016If you’ve watched even a minute of Top Chef or Chopped, you know that delicious dishes have the perfect balance of the five elements of...
Hoshin Kanri – Frequently Asked Questions
March 22, 2016One of the business management techniques that we often recommend to clients is called Hoshin Kanri. When we mention it to people,...
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