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The Beginner’s Guide to Gemba Walks

June 7, 2016

Let’s be honest, doing new things is scary and the temptation to avoid trying something unfamiliar is strong. To counter that temptation, I...

Electronic Suggestion Boxes... An Exercise in Futility?

February 3, 2016

Dr. Ethan Burris, a Professor at the University of Texas McCombs School of Business, has spent many years researching employee engagement,...

Engaging Staff in Improvement is Actually the Toyota Way, Too

July 21, 2016

Lean is such a powerful and engaging method, I get really frustrated when I see people write things about Lean or Toyota that aren't true,...

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6 Big Limitations of Huddle Boards

July 21, 2016

We applaud any steps that an organization makes to ensure that every day involves efforts related to continuous improvement. One approach...

Purpose, People and Process – The Foundation of a Lean Organization

July 21, 2016

The Lean business process management methodology is a way of planning and measuring the long-term success of an organization, focused on...

How Improvement Software Supports Standard Work

January 27, 2016

Standard work is an essential starting point for improvement. Processes that are poorly documented and inconsistently executed are...

End the Blame Game with the 5 Whys

January 26, 2016

Most of the organizations we get involved with are quick to embrace the idea and tools of continuous improvement. Employees generally react...

Why Does the Base of the Improvement Pyramid Get Ignored So Often?

January 25, 2016

A customer emailed us recently, asking about an improvement pyramid diagram showing different levels of continuous improvement. It's...

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The One Crucial Thing Your Kaizen Events Are Probably Missing

January 21, 2016

The thing I want to convince you to try with your next Kaizen Event makes a lot of sense, so I find it pretty weird that more organizations...