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The Science Behind How You Really Make a Decision

December 18, 2015

In July 2015, Mark had the opportunity to be part of a private permit 16 person, 16 day river trip on the Colorado River through the Grand...

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Continuous Improvement Management Advice from 6 Fortune Cookies

October 11, 2023

Let me just start by saying that my friends at Chinatown make some of the best Chinese food in Austin. If you can get there for Dim Sum...

How The 5 Whys Can Help You to Set Better Goals

June 22, 2023

We’ve talked before about how the technique of the 5 Whys can be useful for root cause identification, but did you know it is also an...

Happiness Is Not The Goal Of Employee Engagement Activities

January 8, 2016

I was just reading an article that claimed to be a “comprehensive list of employee engagement activities.” One of the suggestions was to...

A Gemba Walk with Yoda: What Can We Learn?

October 11, 2023

Star Wars: The Force Awakens has sold more advance tickets than any movie in history, and it's not close. We’re not going to lie – we’re as...

The Economic Cost of a Negative Company Culture - and How To Do Better

October 10, 2016

A culture of continuous improvement is one in which employees are encouraged to speak up to make their work better. They know that they are...

9 Gift Ideas for Your Lean Loving Friends

December 4, 2015

I don't know about you, but I'm a little disappointed that even after Black Friday and Cyber Monday, I still have some holiday shopping...

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Bert, Ernie and a Fundamental Principle of Hoshin Kanri

October 11, 2023

“Hey there everybody! Can you do this, pat your head and rub your tummy? Try it. Pat on top and rub your tummy in a circle like this.” So...

How Kaizen Tracking Software Supports The Improvement Process

December 2, 2015

We’ve written quite a bit about the philosophy of Kaizen and how organizations that embrace it are able to dramatically improve both short...