The 7 Steps of Hoshin Kanri (or Hoshin Planning)

The process you use to develop your strategic plan is as important as the plan itself. Many organizations adopt Hoshin Kanri -- also called...

Operational Excellence in Healthcare: How to Build a Culture of Continuous Improvement

According to a study by McKinsey & Company, hospitals in the United States could save $130 billion annually by improving their operational...

Kaizen Management: How to Build a Culture of Continuous Improvement

Summary: Kaizen management builds a culture of continuous improvement by focusing on process over short-term goals, engaging employees as...

Operational Excellence Explained: Strategy, Pillars, and Real-World Impact

TL;DR: Operational excellence is a leadership-driven system for improving processes, aligning strategy, engaging employees, and...

How Cross-functional Training Maximizes Employee Value

The traditional siloed approach to business operations where everyone stays in their "lane" is giving way to a more cooperative,...

Breaking Down the Optimal Operational Excellence Model and Framework for Business Transformation

"Operational excellence begins with having the right strategy, but it's realized through relentless focus on execution and continuous...

Designing an Operational Excellence Management System (OEMS) for Manufacturing Leaders

Operational Excellence (OpEx) is a strategic approach thatfocuses on improving the efficiency and effectiveness of business processes to...

Top Strategies to Achieve Operational Excellence 

Operational excellence as a strategic objective focuses on continuously improving internal processes and systems to achieve superior...

PDSA Quality Improvement: A Scientific Method of Change

Dr. W. Edwards Deming is considered by many to be the father of modern quality improvement. Among other important insights into how...