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How Catchball is (a bit) Like Parenting

September 9, 2015

When my daughter was in elementary school, every weekday morning, I would drive her to the daycare center located on the site of the...

United Airlines Makes an Incremental Improvement Worth $20 Million

October 11, 2023

The airline industry reported record profits of over $5 billion in the second quarter of 2015. United Continental Holdings reported its...

It Would Be More Newsworthy if an Electronic Suggestion Box DID Work

September 7, 2015

Thanks to an automated Google alert that I get on the topic of "suggestion box," I see a news article or blog post almost daily about the...

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Why and How to Capture Continuous Improvement Data

September 3, 2015

One of the core principles of continuous improvement is that decisions are made based on data. Practitioners don’t just rely on anecdotal...

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How to Evaluate PDSA Software: 5 Questions to Ask

September 3, 2015

Choosing business software is challenging, but usually you have some experience with similar technology so you have a baseline to work...

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6 Leadership Blunders We All Need to Stop Making

August 28, 2015

Striking the right balance when leading a culture of continuous improvement is tough. You have to figure out how to engage your employees...

5 FAQs About the Basics of Kaizen Software

August 26, 2015

We are fortunate enough to have the opportunity to talk to lots of organizations that are thoughtfully considering how they can implement...

Breaking Down the Philosophy of Incremental Improvement

October 11, 2023

When business leaders talk about business improvement initiatives, conversations can easily drift toward methodologies and tools. While...

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