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Quitting Before Leaving: Causes of Decreased Employee Engagement

February 16, 2017

As a leader, you are probably interested in organizational citizenship behaviors (OCBs), even if you aren’t familiar with the term. These...

Want a Successful Kaizen Software Deployment? Here are the Keys.

July 30, 2015

As much as we’d like to believe that every organization that invests in Kaizen software is able to successfully implement and fully adopt...

4 Must-Haves for Cultivating Cross Functional Collaboration

October 11, 2023

I go to the farmer’s market every weekend. I'm always in awe of the beauty and variety of the harvest the farmers produce. The fresh fruits...

An Interview with Mark Graban on the Role of Lean in Healthcare

July 30, 2015

We like to help you stay in the know about what's up in the Lean Healthcare world, which can often mean letting you know what our Mark...

How to Avoid 4 Common Catchball Errors

July 28, 2015

Of the four most popular professional sports in America, baseball is unique in many ways. In the others (basketball, football and hockey),...

Continuous Improvement Lessons Learned at Array Architects [Video]

July 28, 2015

Jonathan M. Bykowski, AIA, is the Principal and Practice Area Leader, Continuous Improvement for one of our customers, Array Architects....

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Pay People to Quit, and Other Employee Engagement Ideas from Zappos

August 11, 2015

You’ve probably heard of Zappos, the online shoe retailer based out of Las Vegas, Nevada. Well, I call them a shoe retailer, but they would...

Lean Coffee: A Radically Effective Approach for Discussion

February 11, 2020

We’ve probably all gone to conferences that have the same, relatively stale format. Most often, a series of speakers gets up on stage for...

The Difference between a Gemba Walk and Management by Walking Around

July 21, 2016

When we talk to clients about the value of Gemba Walks, we often hear, “Oh yeah, we do that. We just call it Management by Walking Around.”...