Gemba Walk Your Way Back to School
June 7, 2016When I was in elementary school I loved field trips. What kid doesn’t? We took field trips to the natural history museum, the planetarium,...
When Kaizen Boards and Spreadsheets Fail
February 11, 2020When we first began Kaizen, or Continuous Improvement, at BSA LifeStructures, we used a Kaizen Board in a common area to engage one...
Building the Fit Organization [Webinar Preview]
September 19, 2015We’re really looking forward to the webinar that Dan Markovitz will be presenting on October 13, based on his new book Building the Fit...
The Lowdown on Standard Work
October 10, 2018Standard work is an important concept for any organization that is interested in embracing continuous improvement. It is relatively...
Driving Process Improvement in an Information Systems Department
September 11, 2015I wanted to share with you a story that I heard for the first time in a webinar presented by Jason Coons, the Director of Process...
Lessons on Kaizen from a Grand Canyon River Trip
September 10, 2015In July 2015, Mark Jaben had the opportunity to be part of a private permit 16 person, 16 day river trip on the Colorado River through the...
The Relationship Between a Pirate and an Electronic Suggestion Box
September 10, 2015One of the most iconic dastardly deeds associated with pirates is the act of making someone walk the plank. With each step the poor...
How Catchball is (a bit) Like Parenting
September 9, 2015When my daughter was in elementary school, every weekday morning, I would drive her to the daycare center located on the site of the...
United Airlines Makes an Incremental Improvement Worth $20 Million
October 11, 2023The airline industry reported record profits of over $5 billion in the second quarter of 2015. United Continental Holdings reported its...
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