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Quick Guide to the Language of Continuous Quality Improvement (CQI)

April 23, 2015

It is not unusual for an industry or profession to develop a language all its own. Doctors and lawyers, for example, toss around terms and...

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If Your Improvement Methodology Doesn't Look Like This, It's Wrong.

April 30, 2015

People ask us all the time which process improvement discipline works best. Honestly, though, it's not one size fits all! It takes a little...

The Evidence-Based ROI of Continuous Improvement

July 22, 2015

If you've been following along with our blog, you likely know that continuous improvement is a powerful tool for helping organizations meet...

9 Reasons Your Suggestion Box Failed

July 21, 2016

Suggestion boxes are a common, but ineffective, way to engage employees in continuous improvement. They’re usually implemented with the...

5 Signs It's Time to Invest in Employee Engagement Software

April 16, 2015

As much as we would love to see every company in America get serious about employee engagement and invest in the tools necessary to support...

What is Kaizen? The Experts Weigh In

April 14, 2015

Readers of this blog likely know that the term Kaizen comes from the Japanese words for “good change,” and that it is a philosophy closely...

9 Clear Signs That You Need Continuous Improvement Software

August 11, 2015

Continuous improvement software is a fairly new idea for businesses outside of manufacturing and health care. It is designed to bring...

A Different Way to Think About Value Stream Mapping Software

July 21, 2015

Value stream mapping (VSM) is an approach to improvement that is part of the Lean improvement discipline. The idea is to graphically...

The Essential Ingredients for Continuous Quality Improvement (CQI)

April 21, 2015

This morning, I thought it would be lovely to have an omelet. I had some fresh tomatoes, some leftover ham, and even some nice sharp...

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