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How to Leverage Process Behavior Charts: Webinar Recap

March 15, 2022

We had the honor of hosting a webinar with our Senior Adviser, Mark Graban, author of Measures of Success: React Less, Lead Better, Improve...

Idea Board Software Accelerates Innovation & Engagement

March 10, 2022

Idea boards are a helpful visual management technique. They help keep improvement work front and center and make it easy for everyone to...

Why is Quality Assurance Important?

June 22, 2023

When most people think about quality assurance (QA), they imagine the process of testing products before delivery to the customer. In...

Beyond Time and Money, Other Critical Project Resources

March 3, 2022

People start, work on, and complete projects in organizations all of the time. Some projects are carefully planned and managed, while...

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The Agile Project Management Approach to Value Delivery

March 1, 2022

Agile project management is an iterative philosophy that focuses on delivering value frequently and getting quick feedback from internal...

How to Improve Cross-Functional Collaboration and Trust

February 24, 2022

Many business leaders see cross-functional collaboration as the key to innovation and optimal business performance. Organizations with...

PMBOK: Project Management Body of Knowledge

February 21, 2022

Project management is necessary for organizations of all types and sizes, whether it is formally recognized or not. But for complex...

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How to Explain Your Lean Culture to a New Hire

February 18, 2022

I was chatting with a colleague about customer success in enterprise software companies and the conversation turned to the onboarding...

The Principles and Implementation of Lean Improvement

February 15, 2022

To succeed in today's hyper-competitive environment, organizations must strive to improve continuously. But, because that's easier said...