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#TargetDown is an Opportunity for Improvement

June 17, 2019

I guess I picked a bad day to go to Target. I kind of knew it was a bad day to go to Target because it was a Saturday and the day before...

When Being Right is the Wrong Strategy for Change

May 16, 2019

Frequent readers of this blog are probably familiar with Mark Graban. Mark has been an enormous contributor to the ideological foundation...

Kaizen Process - Roles and Responsibilities

May 10, 2019

The Kaizen process is a brilliantly simple approach to business operations. Kaizen is a Japanese word that means “good change.” The...

How Software Enables Lean Leadership

September 25, 2018

It’s 2018, and if you haven’t heard, there’s an app for that. We use software to manage almost every aspect of business today from HR to...

Meet Some of the Pioneers of Lean Leadership

November 17, 2017

We spend a lot of time in this blog focused on the “what” and “why” of Lean and continuous improvement. Today, we thought it would be...

Previewing How to Coach for Creativity and Service Excellence

February 11, 2020

On March 28, KaiNexus will be hosting a webinar with Karyn Ross, who recently published the Shingo Award-winning book The Toyota Way to...

How to Lead an Improvement Culture without Being a Huge Jerk

February 16, 2017

A common mistake companies make when rolling out a new culture of continuous improvement is to fail to provide leadership training to the...

The Election And Organizational Improvement: The Lesson We Can Learn

January 26, 2017

The pundits, pollsters, and people around the world are confused about the US Presidential election, but maybe we shouldn't be; how the...

The Key to Successful Process Improvement

January 26, 2017

The key to successful process improvement and change is commitment from management at all levels in the organization.