How (and Why) to Walk the Gemba When Everyone’s Working from Home
April 8, 2020As leaders, managers, and employees alike all grapple with the sudden disruption in routine work and life, go easy on yourself. It is going...
How to Keep a Remote Workforce Engaged in Improvement
April 6, 2020Before I start this post on how to keep a workforce that has suddenly moved to a remote model due to the coronavirus engaged and motivated,...
Your Questions Answered for Ask Docs Anything About COVID-19 (Again)
April 4, 2020Thank you to everyone that joined our second webinar on Ask Docs Anything About COVID-19. We were joined again by Dr. Greg Jacobson and Dr....
Changing the Culture of Wearing a Mask
April 3, 2020The more conversations I have with people, the more it is apparent that everyone doesn’t yet understand that they need to wear a mask when...
Opportunities for Improvement in Walking for Exercise
April 2, 2020During this era of Covid-19, I've had to make some adjustments to my exercise habits. I've made some improvements and some of these might...
Continuous Improvement in Golf [COVID-19]
April 1, 2020This post is about improvement and its role in a crisis. But I’m choosing a subject matter that has nothing to do with essential services....
[UPDATED] List of COVID-19 Resources
March 31, 2020We continue to learn more about COVID-19 every day. To help our network know what sources to reference, we created a blog post that lists...
Opportunities for Improvement at the Grocery Store [COVID-19]
April 9, 2020My colleague Jeff Roussel kicked off (or I should say teed up) this series by writing about opportunities for improvement (OIs) when out...
When Standardization Leads to Inadvertent Comedy
March 28, 2020This week, I played game show host when we hosted a Quiz Show webinar about Covid-19. The answers and discussion were provided by our local...
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