Recent Posts
Improvement Culture: 4 Signs of Trouble
October 14, 2020Modern leaders are fortunate to have a host of proven continuous improvement tools like DMAIC, Standard Work, kanban, Hoshin Kanri, and...
When Zero is the Only Acceptable Goal
June 23, 2020The Utah Department of Transportation has an audacious goal. Zero fatalities. According to its website, “Zero Fatalities is all about...
The Complete Quality Improvement Software Checklist
April 29, 2020Most people don’t purchase quality improvement software solutions very often. So if you are in the market for a way to support your QI...
Leadership Lessons from Motivational Interviewing
February 11, 2020One of the things we love doing most is providing the continuous improvement community with more resources and opportunities to learn. Our ...
What Do Lean and Improv Have In Common?
December 9, 2019“Yes, and” - A shorthand phrase that means to first accept the current reality as it is, and then to make a decision and build something...
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