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KaiNexus Blog

Everything Continuous Improvement

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Ryan Rippey

As the Customer Enablement Manager, Ryan's main objective is to ensure that customers are maximizing their true full potential in continuous improvement through the use of KaiNexus CI software. Over the last few years, Ryan has worked in multiple SaaS start-up environments, developing a strong passion for technology as well as a diverse skill set within customer success, project/product management, operations, and data analysis. Born and raised in New Jersey, Ryan graduated from Rutgers University in 2012 with a BS in Exercise Science and a BA in Journalism and Media Studies. After spending a few years living in Las Vegas, NV, Ryan now resides in Austin, TX. In a nutshell, Ryan is a sports fanatic, gym rat, movie buff and wannabe DJ.
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Recent Posts

9 Reasons to Consider a Digital Kanban Management Tool

Posted by Ryan Rippey

Jan 9, 2019 8:01:00 AM

As you might expect, we write quite a bit about Lean and Six Sigma management techniques that have been modernized by moving to digital form and becoming an integrated part of a continuous improvement management platform.

Huddle boards, suggestion boxes, task tracking, and improvement cycles like DMAIC and PDSA all become more effective and efficient when moved to the cloud.

When it comes to Kanban, some applications will remain in the analog world. But for the management of work-in-progress, a digital Kanban management tool can be a real game-changer.

Moving status cards off of the wall and into an improvement management platform has a number of tremendous benefits. Here are what we consider the top 10.

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Topics: Kanban, Continuous Improvement Software

What Should You Include in Your Hoshin Kanri Training Materials?

Posted by Ryan Rippey

Jan 2, 2019 10:23:09 AM

If you’ve been tasked with introducing the Hoshin Kanri strategy deployment methodology to your organization, and you are like many of our other clients, you might be at a loss for what to include in the training materials. Organizations don’t roll out a new strategic planning method every day, so we are often asked how to go about bringing everyone up to speed. Of course, you’ll need to tailor your instruction to your organization, but the following elements are a good place to start.

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Topics: Hoshin Kanri

How to Apply the A3 Problem-Solving Methodology

Posted by Ryan Rippey

Dec 14, 2018 8:01:00 AM

The A3 problem-solving methodology was first used by Toyota in the 1960s and later embraced by proponents of Total Quality Management, Six Sigma, Lean, and other systematic approaches to continuous improvement. “A3” references a European paper size that is about the same size as an American 11-inch by 17-inch tabloid-sized paper. Using the A3 method, teams create a one-page improvement project report. By limiting the report to one page, teams are forced to be concise and thoughtful about including only relevant information. This makes the report easy to digest.

Because our solution supports the A3 technique, we are often asked for tips on how to deploy it. Here are a few of the most important things to keep in mind.

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Topics: Lean, Continuous Improvement Software, Improvement Methodology, Improvement Process

8 Ways Software Makes Idea Boards More Effective

Posted by Ryan Rippey

Jun 26, 2018 7:53:00 AM

Idea boards are an essential visual management technique. They help keep improvement work front and center and make it easy for everyone to recognize progress.

However, there are some pretty significant limits to the helpfulness of physical idea boards hanging on a wall.

That’s why we’ve seen a widespread digital transformation that has idea boards transitioning from the wall to the cloud. Idea board software has many advantages over the bulletin board and sticky notes approach.

Here are a few of the most significant benefits.

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Topics: Visual Management

The Essential CQI (Continuous Quality Improvement) Glossary

Posted by Ryan Rippey

Dec 15, 2017 7:09:00 AM

CQI, like many other disciplines, has a language all its own. Many of the terms are acronyms, others are Japanese words retained from Toyota’s original improvement methodologies, and some reference specific techniques that may be unfamiliar. So, if you’re a bit confused when getting into the weeds of CQI, you are not alone. This is not a comprehensive list of improvement terms, but it is a good start and should be a welcome asset to anyone new to the approach. We’ll tackle the list alphabetically.

5S: This is a workplace organization technique with roots in the Japanese auto industry. The five words that start with S in both Japanese and English are sort, set, shine, standardize and sustain. 

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Topics: Daily Improvement, Improvement Methodology

Want to Get More Out of Rapid Improvement Events? Click Here.

Posted by Ryan Rippey

Nov 27, 2017 10:25:24 AM

Rapid improvement events are a popular continuous improvement approach with for good reasons. By focusing all of your team’s firepower on one challenge or opportunity for a few days, you dramatically speed the pace of change and increase the chances of successful collaboration and broad agreement on the right actions to take.

But not every rapid improvement event is a resounding success. In fact, if not properly executed they can cause more harm than good.

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Topics: Continuous Improvement Software, Lean

A Mission to Partner with Patients to Improve Safety

Posted by Ryan Rippey

Sep 21, 2017 7:20:00 AM

If you’ve been following our blog, watching our webinars (which are available on demand), or listening to our podcasts for a while, you’ll know that we love collaboration here at KaiNexus. Probably the most important collaboration possible is the kind that happens between patients, their families, and their healthcare providers. This type of collaboration happens to be the topic of a recent webinar hosted by Mark Graban, our Vice-President of Improvement & Innovation Services, titled Teaming with Patients to Improve Safety.

Graban sits on the board of directors for the Louise H. Batz Patient Safety Foundation. To talk about the foundation and its important work in helping patients and healthcare professionals recognize the importance of involving patients and families as partners in their care Graban spoke with Laura B. Townsend, Elise Matocha, and Carol Wratten, respectively.

Watch the webinar here:

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