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KaiNexus Blog

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Ryan Rippey

As the Customer Enablement Manager, Ryan's main objective is to ensure that customers are maximizing their true full potential in continuous improvement through the use of KaiNexus CI software. Over the last few years, Ryan has worked in multiple SaaS start-up environments, developing a strong passion for technology as well as a diverse skill set within customer success, project/product management, operations, and data analysis. Born and raised in New Jersey, Ryan graduated from Rutgers University in 2012 with a BS in Exercise Science and a BA in Journalism and Media Studies. After spending a few years living in Las Vegas, NV, Ryan now resides in Austin, TX. In a nutshell, Ryan is a sports fanatic, gym rat, movie buff and wannabe DJ.
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Recent Posts

The Essential CQI (Continuous Quality Improvement) Glossary

Posted by Ryan Rippey

Dec 15, 2017 7:09:00 AM

CQI, like many other disciplines, has a language all its own. Many of the terms are acronyms, others are Japanese words retained from Toyota’s original improvement methodologies, and some reference specific techniques that may be unfamiliar. So, if you’re a bit confused when getting into the weeds of CQI, you are not alone. This is not a comprehensive list of improvement terms, but it is a good start and should be a welcome asset to anyone new to the approach. We’ll tackle the list alphabetically.

5S: This is a workplace organization technique with roots in the Japanese auto industry. The five words that start with S in both Japanese and English are sort, set, shine, standardize and sustain. 

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Topics: Daily Improvement, Improvement Methodology

Want to Get More Out of Rapid Improvement Events? Click Here.

Posted by Ryan Rippey

Nov 27, 2017 10:25:24 AM

Rapid improvement events are a popular continuous improvement approach with for good reasons. By focusing all of your team’s firepower on one challenge or opportunity for a few days, you dramatically speed the pace of change and increase the chances of successful collaboration and broad agreement on the right actions to take.

But not every rapid improvement event is a resounding success. In fact, if not properly executed they can cause more harm than good.

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Topics: Lean, Continuous Improvement Software

A Mission to Partner with Patients to Improve Safety

Posted by Ryan Rippey

Sep 21, 2017 7:20:00 AM

If you’ve been following our blog, watching our webinars (which are available on demand), or listening to our podcasts for a while, you’ll know that we love collaboration here at KaiNexus. Probably the most important collaboration possible is the kind that happens between patients, their families, and their healthcare providers. This type of collaboration happens to be the topic of a recent webinar hosted by Mark Graban, our Vice-President of Improvement & Innovation Services, titled Teaming with Patients to Improve Safety.

Graban sits on the board of directors for the Louise H. Batz Patient Safety Foundation. To talk about the foundation and its important work in helping patients and healthcare professionals recognize the importance of involving patients and families as partners in their care Graban spoke with Laura B. Townsend, Elise Matocha, and Carol Wratten, respectively.

Watch the webinar here:

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Recent Posts