Build vs. Buy: Should You Buy Software or Develop It Internally?

For many years, leaders have questioned whether it is better to make or buy software solutions for the many business problems they face....

15 Leadership Skills That Build Trust

Last week we wrote about how distrust is a barrier to change. This post outlines some of the leadership skills and behavior known to...

Waterfall Coaching

There are many feelings and emotions that are triggered just from observing waterfalls. In nature, we associate them with speed, power, and...

The Connection Between Trust and a Culture of Change

Humans are hard-wired for change. As soon as we are born, we start to grow, learn, and adapt to our environment. If that's the case, why is...

Make It a CI-nch

Cinch. \ ˈsinch

Noun.

: A thing done with ease: A secure grip: A certainty to happen

Verb. 

: To make certain: To fasten tight

Improvement...

Change Management Tips for Leaders

People react very positively to the concept of continuous improvement. They are a little less enthusiastic when it is framed as constant...

Study Finds that COVID-19 is Harming Workers' Mental Health

If you find that you don't have the energy for activities that you once enjoyed or you are overreacting to small irritants, you are not...

What to Do About Disengaged Employees

While definitions of “employee engagement” abound, they all come back to an employee’s emotional and psychological investment in their...

Ten Mid-Year CI Questions to Ask Every Employee

It's hard to believe that the first half of 2020 is in the books. Just kidding. I don't blame you if you feel like there's been 10 years...