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What is Service Excellence?

August 29, 2026

You may have been hearing the term “Service Excellence” a lot lately, and it may be because of the buzz around the recently published the ...

Top Tips for Introducing Continuous Improvement to Employees

August 29, 2026

Obviously, all of us here at KaiNexus are huge fans of continuous improvement. But I’m not going to lie, I find the name to be a bit of a...

How to Select the Best Kaizen Software Solution

April 18, 2018

If you are like most people, you don’t buy technology to support Kaizen every day, even though you know that you should be implementing...

CI is Practiced at US News & World Report Best Hospitals

August 29, 2026

Earlier this year, the magazine U.S. News & World Report announced their “best hospitals” list for 2016-2017. It’s a regular feature, which...

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Capture MORE Improvements with Continuous Improvement Software

September 2, 2026

I've been writing for ages about how continuous improvement software increases the number of improvements captured in any organization....

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An Introduction to Kaizen Software

August 29, 2026

The practice of Kaizen along with the Six Sigma and Lean business process methodologies has been widespread in manufacturing for decades.

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Inquiring for Progress: Common Quality Improvement Questions Unveiled

August 29, 2026

We’ve noticed a theme to many of the conversations that we’ve been having with clients and at the events we’ve attended lately. Lots of...

Why a BHAG May Be One of Your Best Tools for CI

August 29, 2026

We’re not saying that your CEO needs shave his or her head, but depending on your organization’s improvement goals (and your executive’s...

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8 Standard Work Blunders You Can Absolutely Avoid

August 29, 2026

Standard work (sometimes called “standardized work”) is a term that practitioners of a continuous improvement methodology such as Lean, ...