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Implementing a Culture of Improvement in Healthcare

December 16, 2020

Across the globe, healthcare leaders are working hard to implement the principles of continuous improvement in their organizations....

How to Become a True Leader (No Matter Your Title)

November 3, 2020

When people talk about the inner workings of organizations, we often use the word “leader” as a shortcut for “executive.” But the truth is,...

Improvement Culture: 4 Signs of Trouble

October 14, 2020

Modern leaders are fortunate to have a host of proven continuous improvement tools like DMAIC, Standard Work, kanban, Hoshin Kanri, and...

Top 10 Tips for Onboarding Remote Employees

October 6, 2020

Many employers put off hiring over the summer, hoping that the COVID-19 situation would improve, and office life would return to normal...

Twitter’s “Blame Processes, Not People” Moment

September 28, 2020

With the blistering speed of this summer’s news cycle, we can’t blame you if you’ve already forgotten about the single largest security...

Continuous Improvement in Financial Services

June 5, 2023

When people think of structured continuous improvement methodologies like Lean and Six Sigma, they usually associate it with manufacturing....

Ten Mid-Year CI Questions to Ask Every Employee

June 30, 2020

It's hard to believe that the first half of 2020 is in the books. Just kidding. I don't blame you if you feel like there's been 10 years...

The Interviewer’s Guide to Hiring for a Kaizen Culture

June 16, 2020

Organizations that practice kaizen work hard to maintain a culture centered around continuous improvement. The best defense against push...

Continuous Quality Improvement is Hard to Sustain. We Know Why.

February 25, 2020

Has your organization started a quality improvement program with great fanfare and a ton of enthusiasm only to see it peter out over time?...