Recent Posts
7 Habits of Highly Effective Kaizen Thinkers
August 11, 2020The practice of Kaizen is not about a particular way of performing business operations or even a specific approach to process improvement....
The Connection Between Trust and a Culture of Change
July 29, 2020Humans are hard-wired for change. As soon as we are born, we start to grow, learn, and adapt to our environment. If that's the case, why is...
Change Management Tips for Leaders
July 21, 2020People react very positively to the concept of continuous improvement. They are a little less enthusiastic when it is framed as constant...
4 Ways to Overcome Resistance to Change
June 9, 2020When you ask people if they would like to be involved in continuous improvement, they are likely to say, “Of course!” But ask them if they...
The Improvement Project Version of 20 Questions
June 3, 2020I'm sure you've all played the game 20 questions. The goal of the traditional parlor game is to uncover an object chosen by one player by...
Leadership During Times of Uncertainty
April 13, 2020The coronavirus pandemic that is currently gripping the globe is unlike any other crisis that we have seen. It will directly impact the...
Good processes create good results. Simple, but not easy.
February 19, 2020We’re pretty sure that almost all business leaders, managers, and front-line workers want to create high-quality products and services that...
Three Insights Into Operational Excellence
January 15, 2020The Shingo Institute is a program in the John M. Huntsman School of Business at Utah State University. It is named after Dr. Shigeo Shingo,...
How to Navigate the Transformation Continuum | Webinar Recap
July 18, 2019We have been very fortunate to have an impressive lineup of guest presenters for our webinar series on continuous improvement. Roger Chen...
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