Recent Posts
Good processes create good results. Simple, but not easy.
February 19, 2020We’re pretty sure that almost all business leaders, managers, and front-line workers want to create high-quality products and services that...
Online Suggestion Box for Employees Engagement
June 5, 2023If the internet is any clue, I’m not the only one who was prompted by its 10th anniversary to re-watch a bunch of old episodes of The...
Three Insights Into Operational Excellence
January 15, 2020The Shingo Institute is a program in the John M. Huntsman School of Business at Utah State University. It is named after Dr. Shigeo Shingo,...
Employee Engagement in 2020 – Meeting the Needs of Millennials
October 15, 2024By the end of next year, Millennials (those born between about 1980 and 2000) are expected to comprise half of the American workforce. By...
What I Learned by Leaving Toyota
November 19, 2019Our 2019 KaiNexicon event in Austin was a tremendous success, thanks to all of our fabulous participants and speakers. Lots of valuable...
Trick or Treat? The Scary Facts About Employee Engagement
October 17, 2019It’s almost time for Halloween when all the ghosts and monsters come out of hiding to give folks a scare. Fortunately, it’s all in fun. But...
Setting Up Your Balanced Scorecards in KaiNexus
February 11, 2020A balanced scorecard is an easy way to see the progress toward department and organizational goals and Key Performance Indicators. Without...
How to Navigate the Transformation Continuum | Webinar Recap
July 18, 2019We have been very fortunate to have an impressive lineup of guest presenters for our webinar series on continuous improvement. Roger Chen...
2019 Continuous Improvement Printing Conference
February 11, 2020Last month, I spent a couple of days in Dallas at the 2019 Continuous Improvement Printing Conference, and it was a great event. They were...
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