Recent Posts
Change Management Tips for Leaders
July 21, 2020People react very positively to the concept of continuous improvement. They are a little less enthusiastic when it is framed as constant...
4 Ways to Overcome Resistance to Change
June 9, 2020When you ask people if they would like to be involved in continuous improvement, they are likely to say, “Of course!” But ask them if they...
The Improvement Project Version of 20 Questions
June 3, 2020I'm sure you've all played the game 20 questions. The goal of the traditional parlor game is to uncover an object chosen by one player by...
Leadership During Times of Uncertainty
April 13, 2020The coronavirus pandemic that is currently gripping the globe is unlike any other crisis that we have seen. It will directly impact the...
How to Hold Effective Huddle Meetings via Video
April 10, 2020The number of people who work from home has been growing at a steady pace for years. Widespread high-speed internet access and a ton of new...
Good processes create good results. Simple, but not easy.
February 19, 2020We’re pretty sure that almost all business leaders, managers, and front-line workers want to create high-quality products and services that...
Online Suggestion Box for Employees Engagement
June 5, 2023If the internet is any clue, I’m not the only one who was prompted by its 10th anniversary to re-watch a bunch of old episodes of The...
Three Insights Into Operational Excellence
January 15, 2020The Shingo Institute is a program in the John M. Huntsman School of Business at Utah State University. It is named after Dr. Shigeo Shingo,...
Employee Engagement in 2020 – Meeting the Needs of Millennials
October 15, 2024By the end of next year, Millennials (those born between about 1980 and 2000) are expected to comprise half of the American workforce. By...
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