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Continuous Quality Improvement is Hard to Sustain. We Know Why.

February 25, 2020

Has your organization started a quality improvement program with great fanfare and a ton of enthusiasm only to see it peter out over time?...

Beyond the Problem – Bonus Benefits of Kaizen Events

October 21, 2019

Kaizen events, sometimes called rapid improvement events, are an effective way of solving difficult challenges within organizations. A team...

More Brilliantly Simple Continuous Improvement Techniques

July 4, 2019

A while back, we wrote about some continuous quality improvement techniques that we love because they are easy but powerful. One of the...

Improve DMAIC Process Results with Improvement Software

June 11, 2019

DMAIC is a widely used structured process improvement technique developed at Motorola in the 1980s. It is popular among organizations that...

3 Thought Provoking Business Process Improvement Examples

May 24, 2019

We talk a lot about the mechanics of business process improvement and the technology to support it on this blog. Today, we thought we’d...

Common Excuses for Neglecting the Continuous Improvement Cycle

April 3, 2019

Every business leader we talk to says that they would like to achieve continuous improvement. We’ve never heard one yet say, “Nah, who...

Improvement Kata - A Workout for Kaizen

December 31, 2018

In fitness, there’s nothing complicated about a push-up. But when executed properly, it’s an outstanding exercise that strengths your arms,...

9 Reasons to Use an Online Idea Board in 2019

December 27, 2018

We’ve had lots of great conversations with our clients over the last few weeks about the successes they’ve seen in 2018 and their plans to...

10 Common Standard Work Mistakes

October 12, 2018

Standard Work is a brilliantly simple concept. The current best practice for a process or activity is defined and then improved upon when...