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How to Design and Use an A3 Management Process Template

May 3, 2021

Whether you’ve read volumes about various business methodologies and the philosophy of continuous improvement or just a few articles, you...

Kaizen 101. New to The Approach? Start Here.

March 23, 2021

The world was first introduced to kaizen's philosophy and practice in 1986 with Masaaki Imai's book, Kaizen, The Key to Japan's Competitive...

3 Fundamental Quality Management Techniques

March 17, 2021

Quality management is a subject that's often studied in business. There are hundreds of books and countless blog posts with advice on how...

Continuous Improvement Goals Suggestions for 2023

June 22, 2023

In 2020, we laid out some suggested continuous improvement resolutions. If the pandemic thwarted your plans and best intentions, give...

What it Takes to Receive the Leapfrog Top Hospital Award

September 8, 2020

The Leapfrog Group is a nonprofit organization founded in 2000 by large employers and other purchasers of healthcare concerned with quality...

The Improvement Project Version of 20 Questions

June 3, 2020

I'm sure you've all played the game 20 questions. The goal of the traditional parlor game is to uncover an object chosen by one player by...

10 Special Considerations for Remote Kaizen Events

April 22, 2020

Many leaders are finding themselves faced with the task of managing a 100% remote team for the first time. The challenge is amplified by...

Continuous Quality Improvement is Hard to Sustain. We Know Why.

February 25, 2020

Has your organization started a quality improvement program with great fanfare and a ton of enthusiasm only to see it peter out over time?...

Beyond the Problem – Bonus Benefits of Kaizen Events

October 21, 2019

Kaizen events, sometimes called rapid improvement events, are an effective way of solving difficult challenges within organizations. A team...