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Continuous Improvement Goals Suggestions for 2023

June 22, 2023

In 2020, we laid out some suggested continuous improvement resolutions. If the pandemic thwarted your plans and best intentions, give...

What it Takes to Receive the Leapfrog Top Hospital Award

September 8, 2020

The Leapfrog Group is a nonprofit organization founded in 2000 by large employers and other purchasers of healthcare concerned with quality...

The Improvement Project Version of 20 Questions

June 3, 2020

I'm sure you've all played the game 20 questions. The goal of the traditional parlor game is to uncover an object chosen by one player by...

10 Special Considerations for Remote Kaizen Events

April 22, 2020

Many leaders are finding themselves faced with the task of managing a 100% remote team for the first time. The challenge is amplified by...

Continuous Quality Improvement is Hard to Sustain. We Know Why.

February 25, 2020

Has your organization started a quality improvement program with great fanfare and a ton of enthusiasm only to see it peter out over time?...

Beyond the Problem – Bonus Benefits of Kaizen Events

October 21, 2019

Kaizen events, sometimes called rapid improvement events, are an effective way of solving difficult challenges within organizations. A team...

More Brilliantly Simple Continuous Improvement Techniques

July 4, 2019

A while back, we wrote about some continuous quality improvement techniques that we love because they are easy but powerful. One of the...

Improve DMAIC Process Results with Improvement Software

June 11, 2019

DMAIC is a widely used structured process improvement technique developed at Motorola in the 1980s. It is popular among organizations that...

3 Thought Provoking Business Process Improvement Examples

May 24, 2019

We talk a lot about the mechanics of business process improvement and the technology to support it on this blog. Today, we thought we’d...