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KaiNexus Blog

Everything Continuous Improvement

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Clint Corley

Giver. Leader. Worker. Clint Corley is a professional sales person originally from Waco, TX who is passionate about people and relationships. He approaches his professional and personal life with the desire to be a servant and a giver. From building the foundation of a startup to selling services and solutions to Fortune 500 customers, Clint has thrived in a range of environments and has been very fortunate to have been afforded the opportunity to make an impact in his career. He studied at Baylor University’s Hankamer School of Business where he received his Bachelor’s of Business Administration in Professional Sales and currently lives in Austin, TX with his wife Jordan. In his free time, he loves music, food and getting out of his comfort zone.
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Recent Posts

Implementing a Culture of Improvement in Healthcare

Posted by Clint Corley

Nov 10, 2020 11:20:18 AM

Across the globe, healthcare leaders are working hard to implement the principles of continuous improvement in their organizations. Continuous improvement is a systematic, repeatable approach to enhancing the quality of care and patients' health outcomes. Building a culture of continuous improvement is not a short-term project or a quick fix but a journey that never ends. It requires commitment, investment, and persistence.

The goal of continuous improvement is operational excellence, which represents a way of working that delivers improvements in care quality and safety through the use of continuous improvement techniques. Improvement is owned and delivered by frontline staff and reinforced by ongoing training, technology, and supported by the entire organization.

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Topics: Leadership, Improvement Culture, Lean Healthcare

Continuous Improvement in Financial Services

Posted by Clint Corley

Sep 15, 2020 11:00:00 AM

When people think of structured continuous improvement methodologies like Lean and Six Sigma, they usually associate it with manufacturing. However, these days, financial services firms, under immense pressure to reduce operational costs and improve efficiencies and effectiveness, are embracing formal continuous improvement programs. Many of the most popular methodologies can easily be tailored to the needs of financial services firms. They can also take advantage of the technology leveraged in other sectors to support improvement.

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Topics: Improvement Culture, Spread Continuous Improvement

The Continuous Improvement Imperative for Oil and Gas Companies

Posted by Clint Corley

Aug 13, 2020 10:00:00 AM

Oil and gas companies have increasingly faced the twin challenges of low prices and increased competition from renewables. The COVID-19 pandemic has made the situation much more difficult. For example, the US benchmark for the price per barrel of crude dropped from $63 in January to below zero in April. Since then, the price climbed back up to about $41, which is a third lower than before COVID-19 became a reality in the US. In the second quarter of 2020, 18 producers filed for bankruptcy; that’s the second-highest quarterly increase in the last five years.

Controlling costs and optimizing production processes are not nice-to-have for oil and gas companies; they are necessary for survival. That’s why more leaders in the sector are turning to the practices that have long been used by manufacturing companies to reduce waste, improve quality, and speed projects to completion. It all starts with the simple idea that every process can be improved and that continuous improvement is the responsibility of every employee.

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Change Management Tips for Leaders

Posted by Clint Corley

Jul 21, 2020 10:30:00 AM

People react very positively to the concept of continuous improvement. They are a little less enthusiastic when it is framed as constant change. But, of course, improvement requires change. Our clients who’ve done it successfully have shared their best ideas for how to get there.

Acknowledge that Most People Don’t Like Change

People balk at trying new things for several reasons, including risk adversity. It’s much easier to keep doing the same thing and getting the same results than to experiment with something that might fail. It pays to acknowledge this and let everyone know that it’s all right to try something that doesn’t ultimately work. It’s the constant learning and experimentation that will eventually lead to better processes and outcomes.

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Topics: Leadership, Change Management, Change Management Software, Continuous Improvement Software

4 Ways to Overcome Resistance to Change

Posted by Clint Corley

Jun 9, 2020 10:00:00 AM

When you ask people if they would like to be involved in continuous improvement, they are likely to say, “Of course!” But ask them if they would like to experience continuous change, and you’re likely to get a different answer. Of course, improvement requires change, so what gives?

The difference is that “improvement” describes the desired state, a positive outcome. “Change” addresses the messy, risky process of getting there. Fear of the unknown is a normal human reaction that keeps us safe in many ways, so it’s normal for people to resist change. It’s also impossible to improve business results without it. That means that leaders need to become exceptionally good at helping people embrace and instigate change. Here are four things you can do to help your organization overcome barriers to change.

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Topics: Change Management

What I Learned by Leaving Toyota

Posted by Clint Corley

Nov 19, 2019 8:00:00 AM

Our 2019 KaiNexicon event in Austin was a tremendous success, thanks to all of our fabulous participants and speakers. Lots of valuable information was shared, and long-term connections formed.

The event kicked off with a Keynote from Jess Orr of WestRock Company. This post is a recap of her presentation. We invite you to watch the video as well.

Jess Orr is a continuous improvement manager with over 12 years of experience working in a variety of industries. Her approach has been greatly influenced by the time she spent working directly for Toyota in Georgetown, KY. Jess focuses on equipping and guiding people in the application of improvement principles and practices to elevate the performance of their organizations.

 


Jess shared that she worked for Toyota in Georgetown, Kentucky, for several years. Her experience of working there was utterly transformative, both personally and professionally. Due to some personal circumstances, she had to leave Toyota about four years ago, which was a difficult thing to do. Although it was devastating at the time, in hindsight, Jess believes it is one of the best things that ever happened to her.

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Topics: Kaizen, Improvement Culture, Spread Continuous Improvement, KaiNexus User Conference

A Quick Guide to the Kaizen Methodology

Posted by Clint Corley

Aug 26, 2019 12:17:22 PM

If you are exploring ways to make your organization more efficient and better at sustaining continuous improvement, you may have come across references to the Kaizen Methodology. Masaaki Imai introduced the Kaizen Methodology to the world in 1986 in his book Kaizen, The Key to Japan’s Competitive Success. We recommend giving it a read along with several other titles that we’ll share at the end of this post. Our goal today is to provide you with the basics of the Kaizen Methodology and hopefully leave you wanting to learn more.

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Topics: Kaizen

Hints for Creating a Kaizen Training Plan

Posted by Clint Corley

Jun 24, 2019 7:56:00 AM

I might have written here before that Kaizen isn’t really a thing you do; it’s a way of thinking that leads you to do a bunch of things differently. Every leader wants an army of employees who are always on the lookout for an opportunity to create positive change. Organizations thrive when every person is accountable for innovation and improvement. But the Kaizen mindset isn’t something that comes naturally to everyone. Some people have worked in cultures of strict top-down management where employee ideas are not welcome and doing what you were told to do is all anyone expects. That’s why Kaizen training is so important.

Here are our best tips on creating a Kaizen training plan that will work for your team.

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Topics: Kaizen

When Daily Huddles Go Astray

Posted by Clint Corley

Apr 23, 2019 7:32:00 AM

When I decided to write this post, I thought it would be interesting to see what others have written about the practice of daily huddle meetings. Wow! There are a lot of ideas out there about what should happen during a huddle. It took me a minute to realize that not every organization gears its huddle toward continuous improvement. Some use the huddles for team building, status updates, training, or even employee performance evaluation.

That’s all fine, of course, folks can use their huddle for whatever they like, but if your goal is to use your daily huddle as part of a continuous improvement initiative, there are some warning signs that all is not well. In the context of improvement, the goal of the daily huddle is to agree on the priorities for the day. That seems simple enough, but it’s not as easy as it sounds. Here are a few of the problems that can come up and how to tackle them.

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Topics: Daily Improvement, Daily Lean Management

How Hoshin Planning Aligns with PDSA

Posted by Clint Corley

Apr 19, 2019 7:32:00 AM

We get a lot of questions from leaders about which continuous improvement tools and techniques they should use. Is DMAIC better than PDSA? Should I do Gemba walks or daily huddles? When do I use incremental improvement vs. a Kaizen event? These are all reasonable questions, but the great news is that most continuous improvement tools, including those popular with organizations that use the Lean or Six Sigma methodology, work very well together. In fact, in many cases, they were developed jointly.

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Topics: Hoshin Kanri, Improvement Process, Strategy Deployment

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