Three Insights Into Operational Excellence
January 15, 2020The Shingo Institute is a program in the John M. Huntsman School of Business at Utah State University. It is named after Dr. Shigeo Shingo,...
What Does ROI Stand For and How to Increase It?
June 22, 2023I know what you're thinking. First, What does ROI mean? And second, why and how does increasing ROI create more ROI?
5 Easy Improvement Ideas to Get Ready for 2020
December 27, 2019I’m not sure about you, but at this time of the year, I don’t feel like tackling any major new projects. There seem to be a ton of...
Leadership Techniques for Overcoming Resistance to Change
August 25, 2022People like to joke that the only things that never change are death and taxes, but that's just not true. If it were, you would never hear...
Employee Engagement in 2020 – Meeting the Needs of Millennials
October 15, 2024By the end of next year, Millennials (those born between about 1980 and 2000) are expected to comprise half of the American workforce. By...
Leadership Lessons from Motivational Interviewing
February 11, 2020One of the things we love doing most is providing the continuous improvement community with more resources and opportunities to learn. Our ...
3 Noteworthy Continuous Improvement Books from 2019
December 17, 2019Every year, the collective wisdom about how to lead organizations and engage in continuous improvement continues to grow. Many of the core...
What Do Lean and Improv Have In Common?
December 9, 2019“Yes, and” - A shorthand phrase that means to first accept the current reality as it is, and then to make a decision and build something...
The Art of How to Ask Good Coaching Questions
June 22, 2023Today we are bringing you another recap of a presentation from the 2019 KaiNexicon event. We were delighted to draw together leaders and...
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