How to Lead an Improvement Culture without Being a Huge Jerk

A common mistake companies make when rolling out a new culture of continuous improvement is to fail to provide leadership training to the...

We Wish People Enjoyed Their Work More - Let's Work on That!

Since the earliest days of my career, I’ve been fascinated by the reasons why people are upset with their jobs or are miserable at work....

The Importance of an End-to-End Lean Journey

Take a step back to think about your organization.

Think about all the points of contact that customers go through with your company...

Achieve Performance Excellence with Baldrige

There's nothing like the start of a new year to focus one's thoughts upon what you have achieved and new challenges you’d like to tackle in...

Everyday Examples of the 8 Wastes of Lean

Toyota famously changed automobile manufacturing forever by focusing on continuous improvement, particularly on the never-ending process of...

The Election And Organizational Improvement: What We Can Learn

This is Part II of a two-part blog post. You can read the first part here.

In such a deeply divided race as the 2016 Presidential election,...

Continuous Improvement Resolutions for the New Year

As 2016 draws to a close, our thoughts turn to what’s ahead in the coming year. Many of us vow to hit the gym or lay off the Doritos. We...

Turning the Food Drive Model on Its Head with Continuous Improvement

When most people think continuous improvement, they think about the manufacturing industry or healthcare. The truth is, continuous...

How to Drive Performance Improvement Using KaiNexus in Healthcare

Identify, Specify and Create Value for the Users

Kristin Bentz, RN, BSN, CPHQLean Transformation Specialist, LeeHealth

I am a registered...