How to Lead an Improvement Culture without Being a Huge Jerk
February 16, 2017A common mistake companies make when rolling out a new culture of continuous improvement is to fail to provide leadership training to the...
How Workflow Software Accelerates Improvement
April 27, 2017Once organizations realize the value of daily continuous improvement and learn to leverage employee ideas for innovation, they often turn...
5 Ways to Strengthen a Kaizen Culture
April 17, 2019The Merriam-Webster dictionary defines “culture” as, “The set of shared attitudes, values, goals, and practices that characterizes an...
Strategy Deployment Fail: Don’t Let This Happen to You
April 7, 2017I got a call from a good friend recently. She’s the CEO of a mid-sized technology company in Idaho. She’s almost always upbeat and full of...
We Wish People Enjoyed Their Work More - Let's Work on That!
January 7, 2017Since the earliest days of my career, I’ve been fascinated by the reasons why people are upset with their jobs or are miserable at work....
The Importance of an End-to-End Lean Journey
January 9, 2017Take a step back to think about your organization.
Think about all the points of contact that customers go through with your company...
Achieve Performance Excellence with Baldrige
February 11, 2020There's nothing like the start of a new year to focus one's thoughts upon what you have achieved and new challenges you’d like to tackle in...
Is a Kaizen Event the Right Tool for the Job?
January 4, 2017Kaizen events are a big deal. They pull people away from their regular jobs for a number of days; they require training, leadership must...
Everyday Examples of the 8 Wastes of Lean
January 4, 2017Toyota famously changed automobile manufacturing forever by focusing on continuous improvement, particularly on the never-ending process of...