3 Reasons Kaizen Boards Often Disappoint

Every time we walk into a facility and see a Kaizen board, we are reminded about the excitement and sense of anticipation that most teams...

How to Increase Your Odds of Sustaining Innovations

When I sat down to write about sustaining innovations, the word that popped into my mind was “entropy.” While entropy is a scientific term...

How to Lead an Improvement Culture without Being a Huge Jerk

A common mistake companies make when rolling out a new culture of continuous improvement is to fail to provide leadership training to the...

How Workflow Software Accelerates Improvement

Once organizations realize the value of daily continuous improvement and learn to leverage employee ideas for innovation, they often turn...

5 Ways to Strengthen a Kaizen Culture

The Merriam-Webster dictionary defines “culture” as, “The set of shared attitudes, values, goals, and practices that characterizes an...

Strategy Deployment Fail: Don’t Let This Happen to You

I got a call from a good friend recently. She’s the CEO of a mid-sized technology company in Idaho. She’s almost always upbeat and full of...

We Wish People Enjoyed Their Work More - Let's Work on That!

Since the earliest days of my career, I’ve been fascinated by the reasons why people are upset with their jobs or are miserable at work....

The Importance of an End-to-End Lean Journey

Take a step back to think about your organization.

Think about all the points of contact that customers go through with your company...

Achieve Performance Excellence with Baldrige

There's nothing like the start of a new year to focus one's thoughts upon what you have achieved and new challenges you’d like to tackle in...