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How to Lead an Improvement Culture without Being a Huge Jerk

February 16, 2017

A common mistake companies make when rolling out a new culture of continuous improvement is to fail to provide leadership training to the...

How Workflow Software Accelerates Improvement

April 27, 2017

Once organizations realize the value of daily continuous improvement and learn to leverage employee ideas for innovation, they often turn...

5 Ways to Strengthen a Kaizen Culture

April 17, 2019

The Merriam-Webster dictionary defines “culture” as, “The set of shared attitudes, values, goals, and practices that characterizes an...

Strategy Deployment Fail: Don’t Let This Happen to You

April 7, 2017

I got a call from a good friend recently. She’s the CEO of a mid-sized technology company in Idaho. She’s almost always upbeat and full of...

We Wish People Enjoyed Their Work More - Let's Work on That!

January 7, 2017

Since the earliest days of my career, I’ve been fascinated by the reasons why people are upset with their jobs or are miserable at work....

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The Importance of an End-to-End Lean Journey

January 9, 2017

Take a step back to think about your organization.

Think about all the points of contact that customers go through with your company...

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Achieve Performance Excellence with Baldrige

February 11, 2020

There's nothing like the start of a new year to focus one's thoughts upon what you have achieved and new challenges you’d like to tackle in...

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Is a Kaizen Event the Right Tool for the Job?

January 4, 2017

Kaizen events are a big deal. They pull people away from their regular jobs for a number of days; they require training, leadership must...

Everyday Examples of the 8 Wastes of Lean

January 4, 2017

Toyota famously changed automobile manufacturing forever by focusing on continuous improvement, particularly on the never-ending process of...