When we chat with people about how their organizations currently manage improvement work, the two most common answers are “We aren’t,” or “Excel.” We’ve written a lot about why it is essential to have some kind of technology to manage improvement projects. Excel might seem like an attractive option for a couple of reasons.
It’s free. Well, not exactly, but chances are everyone already has access to it.
Everyone knows how to use it. Again, not exactly - I mean, no one knows how to use every Excel feature, but people do know how to use it to make lists.
So why not just stick all of your improvement activities in a spreadsheet and track everything that way? The answer is that although it may seem cheap and easy, using Excel for