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Jeff Roussel

Jeff Roussel serves as the Chief Revenue Officer at KaiNexus, where he oversees sales, marketing, and customer experience. He is committed to building a high-performance team that clearly demonstrates the business value and strategic fit of the KaiNexus solution. With over 20 years of experience in sales and leadership, Jeff brings a wealth of expertise and strategic insight to the company's expansion and market positioning. Before joining KaiNexus, Jeff was an early enterprise director at Spredfast, where he played a pivotal role in shaping customer-centric social media experiences. His background also includes roles as a sales engineer and account executive at Invodo and Postini, the latter of which was acquired by Google in 2007, showcasing his adaptability and depth in the tech industry. He holds an MBA from St. Edward's University and a Bachelor of Science from Louisiana State University. A Texan by choice, Jeff maintains his Louisiana roots with a love of cooking, and he enjoys spending his free time with his wife and three step-kids.
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Recent Posts

PMBOK: Project Management Body of Knowledge

February 21, 2022

Project management is necessary for organizations of all types and sizes, whether it is formally recognized or not. But for complex...

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How to Explain Your Lean Culture to a New Hire

February 18, 2022

I was chatting with a colleague about customer success in enterprise software companies and the conversation turned to the onboarding...

7 Critical Capabilities of the Best Six Sigma Software

October 18, 2021

Investing in software to support your Six Sigma initiatives is an effective way to ensure that you get the most out of the methodology. In...

Common Questions About the DMAIC Cycle for Improvement

May 17, 2021

The DMAIC cycle is often called Six Sigma’s roadmap to improvement. It is one of the core tools of the methodology, but organizations...

How to Design and Use an A3 Management Process Template

May 3, 2021

Whether you’ve read volumes about various business methodologies and the philosophy of continuous improvement or just a few articles, you...

15 Leadership Skills That Build Trust

August 4, 2020

Last week we wrote about how distrust is a barrier to change. This post outlines some of the leadership skills and behavior known to...

Gemba Walk Do’s and Don’ts

June 18, 2020

Gemba Walks are an important part of many continuous improvement initiatives. They are designed to offer leaders the opportunity to observe...

The Interviewer’s Guide to Hiring for a Kaizen Culture

June 16, 2020

Organizations that practice kaizen work hard to maintain a culture centered around continuous improvement. The best defense against push...

Avoiding the 8 Wastes of Lean While Working from Home

April 27, 2020

Millions of workers across the globe have suddenly transitioned to working from home. There are many practical and physiological challenges...