Jeff Roussel
Recent Posts
Why is Quality Assurance Important?
June 22, 2023When most people think about quality assurance (QA), they imagine the process of testing products before delivery to the customer. In...
PMBOK: Project Management Body of Knowledge
February 21, 2022Project management is necessary for organizations of all types and sizes, whether it is formally recognized or not. But for complex...
How to Explain Your Lean Culture to a New Hire
February 18, 2022I was chatting with a colleague about customer success in enterprise software companies and the conversation turned to the onboarding...
7 Critical Capabilities of the Best Six Sigma Software
October 18, 2021Investing in software to support your Six Sigma initiatives is an effective way to ensure that you get the most out of the methodology. In...
Common Questions About the DMAIC Cycle for Improvement
May 17, 2021The DMAIC cycle is often called Six Sigma’s roadmap to improvement. It is one of the core tools of the methodology, but organizations...
How to Design and Use an A3 Management Process Template
May 3, 2021Whether you’ve read volumes about various business methodologies and the philosophy of continuous improvement or just a few articles, you...
15 Leadership Skills That Build Trust
August 4, 2020Last week we wrote about how distrust is a barrier to change. This post outlines some of the leadership skills and behavior known to...
Gemba Walk Do’s and Don’ts
June 18, 2020Gemba Walks are an important part of many continuous improvement initiatives. They are designed to offer leaders the opportunity to observe...
The Interviewer’s Guide to Hiring for a Kaizen Culture
June 16, 2020Organizations that practice kaizen work hard to maintain a culture centered around continuous improvement. The best defense against push...