Recent Posts
The Certainty Trap: Why Feeling Sure Is the Warning Sign, Not the Goal
July 20, 2026There's a feeling that arrives when you've finished analyzing a problem and arrived at the answer. It feels like clarity. It feels like...
How CI Leaders Can Make a Stronger Case for Funding
July 17, 2026Why can a strong, and capable, continuous improvement program still struggle to secure or maintain funding?
That is the question Jeff...
The 5 Whys Mistake That Stops Your Root Cause Analysis Three Whys Early
June 10, 2026An employee falls on the floor. Someone investigates. Why did they fall? They stepped on a wet spot.
That's a true answer. It's also the...
When Your Metric Is Hiding Your Improvement
June 2, 2026A patient arrives in the emergency department with stroke symptoms. The clock starts. Somewhere between that arrival and the moment the...
How to Build the Internal Case for Continuous Improvement Software
May 27, 2026The gap between "I know this is right" and "I have authorization to buy" is usually larger than the gap between "we don't have CI software"...
Don't Launch to Everyone at Once: The Case for Piloting Change with Willing Adopters
May 21, 2026Lynn Kelley had rolled out big organizational changes across 32 countries at Textron. She'd worked with Bell Helicopter, Cessna Aircraft,...
Permanent Solutions to Perpetual Problems: Why Most Improvements Don't Stick
April 7, 2026Here's something that happens every day in your organization: someone solves a problem. A workaround for a broken process. A fix for a...
How to Evaluate Continuous Improvement Software: A Buyer's Guide
May 15, 2026Most organizations don't start looking for continuous improvement software because everything is going well. They start looking because...
Why Project Management Tools Fall Short for Continuous Improvement
April 2, 2026"We already have Monday.com."
If you lead an operational excellence or continuous improvement program, you've heard some version of this...
.svg)
