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Jeff Roussel

Jeff Roussel serves as the Chief Revenue Officer at KaiNexus, where he oversees sales, marketing, and customer experience. He is committed to building a high-performance team that clearly demonstrates the business value and strategic fit of the KaiNexus solution. With over 20 years of experience in sales and leadership, Jeff brings a wealth of expertise and strategic insight to the company's expansion and market positioning. Before joining KaiNexus, Jeff was an early enterprise director at Spredfast, where he played a pivotal role in shaping customer-centric social media experiences. His background also includes roles as a sales engineer and account executive at Invodo and Postini, the latter of which was acquired by Google in 2007, showcasing his adaptability and depth in the tech industry. He holds an MBA from St. Edward's University and a Bachelor of Science from Louisiana State University. A Texan by choice, Jeff maintains his Louisiana roots with a love of cooking, and he enjoys spending his free time with his wife and three step-kids.
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Recent Posts

CQI Software: Advantages Beyond Project Management

July 11, 2017

We recently had an interesting conversation with a newly minted director of quality improvement in a regional hospital. The position is...

How Improvement Software Makes Hoshin Kanri More Effective

March 8, 2018

Hoshin Kanri is a Lean management technique for getting strategy, tactics, and improvement efforts in sync across the entire organization....

Lessons on Lean from the Spurs, and How to Get Staff On Board

June 7, 2017

If you haven’t checked out the KaiNexus webinar series Ask Us Anything yet, we would like to invite you to have a look here. In it, our CEO...

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Finding Your Creative Side to Deliver Service Excellence

May 31, 2017

Whether you work in healthcare, politics, construction, or really just about any industry, providing Service Excellence is particularly...

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5 Reasons to Upgrade to Digital Huddle Boards

May 23, 2017

I noticed this old ad the other day and it made me laugh. I don’t know what year it was made but at the time, the best new idea in business...

How Implementing Hoshin Kanri Can Help You Predict the Future

April 18, 2018

Speculative fiction and horror writer, Ray Bradbury, was one of the most celebrated 20th and 21 st century American writers. He is...

What to Do When You Need Cost Cutting Ideas

February 11, 2020

Do we need to have everybody involved in every aspect of our quality improvement efforts? One trainer said we did... but that's not always...

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How to Convince Your Boss to Invest in Kaizen Software

March 22, 2017

Selling up can be tough. If you believe that your organization could benefit from Kaizen software, but your boss (or whoever has to approve...