Jeff Roussel
Recent Posts
Patient Safety, Just Culture, and the Nursing Profession after the RaDonda Vaught Conviction [Webinar Transcript]
April 20, 2022We recently had Mark Graban, Senior Advisor at KaiNexus, Dr. Greg Jacobson, CEO of KaiNexus, Kelley Reep, Clinical Nurse Specialist,...
Unlocking Excellence: How to Improve Quality of a Process
June 5, 2023When we talk with people who are interested in implementing a program for continuous quality improvement, one of the biggest challenges...
Lean for Knowledge Workers [Webinar Transcript]
March 21, 2022Kim Moscarda, Director of Moscarda Solutions, recently joined us on the KaiNexus webinar with Mark Graban, Senior Advisor with KaiNexus. In...
Why is Quality Assurance Important?
June 22, 2023When most people think about quality assurance (QA), they imagine the process of testing products before delivery to the customer. In...
PMBOK: Project Management Body of Knowledge
February 21, 2022Project management is necessary for organizations of all types and sizes, whether it is formally recognized or not. But for complex...
How to Explain Your Lean Culture to a New Hire
February 18, 2022I was chatting with a colleague about customer success in enterprise software companies and the conversation turned to the onboarding...
9 Easy to Deploy Continuous Quality Improvement Tools
November 24, 2021Quality management programs are often associated with large organizations, such as automotive manufacturing or large healthcare systems....
How Can Leadership Create Culture in a Remote Company?
November 9, 2021Long before COVID-19 disrupted everyday life across the globe, the shift to a more distributed, flexible, and agile workforce was well...
Evaluating Transformation: How to Measure Culture Change
June 5, 2023Transforming corporate culture is not a small undertaking. There are usually both tangible and intangible costs. When done effectively, the...

