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Jeff Roussel

Jeff Roussel serves as the Chief Revenue Officer at KaiNexus, where he oversees sales, marketing, and customer experience. He is committed to building a high-performance team that clearly demonstrates the business value and strategic fit of the KaiNexus solution. With over 20 years of experience in sales and leadership, Jeff brings a wealth of expertise and strategic insight to the company's expansion and market positioning. Before joining KaiNexus, Jeff was an early enterprise director at Spredfast, where he played a pivotal role in shaping customer-centric social media experiences. His background also includes roles as a sales engineer and account executive at Invodo and Postini, the latter of which was acquired by Google in 2007, showcasing his adaptability and depth in the tech industry. He holds an MBA from St. Edward's University and a Bachelor of Science from Louisiana State University. A Texan by choice, Jeff maintains his Louisiana roots with a love of cooking, and he enjoys spending his free time with his wife and three step-kids.
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Recent Posts

Patient Safety, Just Culture, and the Nursing Profession after the RaDonda Vaught Conviction [Webinar Transcript]

April 20, 2022

We recently had Mark Graban, Senior Advisor at KaiNexus, Dr. Greg Jacobson, CEO of KaiNexus, Kelley Reep, Clinical Nurse Specialist,...

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Unlocking Excellence: How to Improve Quality of a Process

June 5, 2023

When we talk with people who are interested in implementing a program for continuous quality improvement, one of the biggest challenges...

Lean for Knowledge Workers [Webinar Transcript]

March 21, 2022

Kim Moscarda, Director of Moscarda Solutions, recently joined us on the KaiNexus webinar with Mark Graban, Senior Advisor with KaiNexus. In...

Why is Quality Assurance Important?

June 22, 2023

When most people think about quality assurance (QA), they imagine the process of testing products before delivery to the customer. In...

PMBOK: Project Management Body of Knowledge

February 21, 2022

Project management is necessary for organizations of all types and sizes, whether it is formally recognized or not. But for complex...

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How to Explain Your Lean Culture to a New Hire

February 18, 2022

I was chatting with a colleague about customer success in enterprise software companies and the conversation turned to the onboarding...

9 Easy to Deploy Continuous Quality Improvement Tools

November 24, 2021

Quality management programs are often associated with large organizations, such as automotive manufacturing or large healthcare systems....

How Can Leadership Create Culture in a Remote Company?

November 9, 2021

Long before COVID-19 disrupted everyday life across the globe, the shift to a more distributed, flexible, and agile workforce was well...

Evaluating Transformation: How to Measure Culture Change

June 5, 2023

Transforming corporate culture is not a small undertaking. There are usually both tangible and intangible costs. When done effectively, the...