Recent Posts
Five Brilliantly Simple Root Cause Analysis Techniques
March 2, 2023A root cause analysis is a structured method for finding the underlying causes of process problems and undesirable outcomes. Root cause...
16 Questions to Ask on Your First (or Next) Gemba Walk
February 28, 2023Toyota Chairman Fujio Cho gave a brilliantly simple description of what to do on a Gemba walk. "Go see, ask why, show respect," he said....
Six Sigma FAQ: Which Tools are Commonly Used for DMAIC?
September 21, 2022The Six Sigma business methodology aims to eliminate waste and defects. It also aims to reduce variation in business processes. Efforts to...
11 Steps to an Effective Gemba Walk
September 6, 2022Gemba walks are an increasingly popular management technique. By visiting the place where work is done, leaders gain valuable insight into...
Quick Guide: Process Thinking in Operations Management
August 29, 2022James Womack and Dan Jones are the founders of the Lean Enterprise Institute and the Lean Enterprise Academy (UK), respectively. Their...
DMAIC Tools Offer a Solid Structure for Problem Solving
August 25, 2022DMAIC (Deh-May-Ick) tools are some of the most critical options in the continuous improvement toolbox. They are most closely associated...
The Total Quality Management (TQM) Improvement System
March 22, 2022The Total Quality Management system (abbreviated as TQM) as it is practiced today was developed by Dr. William Deming, a famed management...
Three Steps to Applying the A3 Problem-Solving Methodology
December 14, 2021The A3 problem-solving methodology was first used by Toyota in the 1960s and later embraced by proponents of Total Quality Management, Six...
Actionable Tactics for Shaping Organizational Culture
December 9, 2021Most leaders recognize that organizational culture has a significant impact on success. Delivering on strategic objectives requires that...
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