Recent Posts
16 Questions to Ask on Your Next Gemba Walk
March 26, 2026Toyota Chairman Fujio Cho described the Gemba walk in six words:
"Go see, ask why, show respect."
"Why?" is essential, but it's not the...
Gemba Walks: What Leaders Get Wrong and How to Fix It
March 26, 2026TL;DR: Gemba walks aren’t about walking around — they’re about learning how work actually happens, building trust with frontline teams,...
The Fundamental Principles of Kaizen Project Management
March 8, 2024The continuous improvement methodology of Kaizen was once closely associated with industrial and automotive manufacturing. That’s because...
Root Cause Analysis: Techniques, Examples, and How to Get It Right
April 9, 2026Root cause analysis (RCA) is the practice of digging beneath the surface of a problem to find the systemic reason it occurred -- rather...
Quick Guide: Process Thinking in Operations Management
April 18, 2024James Womack and Dan Jones are the founders of the Lean Enterprise Institute and the Lean Enterprise Academy (UK), respectively. Their...
Total Quality Management (TQM): What It Is, How It Works, and Why It Stalls
April 8, 2026Dr. W. Edwards Deming was a foundational influence on what became Total Quality Management, though the system draws from multiple thinkers,...
How to Become a True Leader (No Matter Your Title)
November 3, 2020When people talk about the inner workings of organizations, we often use the word “leader” as a shortcut for “executive.” But the truth is,...
Kaizen Roles and Responsibilities: Who Does What at Each Level
May 14, 2026The Kaizen process is a brilliantly simple approach to business operations. Kaizen is a Japanese word that means “good change.” The...
Lean Management System Implementation Tips
February 7, 2019If you are considering a Lean management system to boost your efforts at continuous improvement and waste reduction, it’s a smart move....
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