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KaiNexus Blog

Everything Continuous Improvement

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Kade Jansson

Kade Jansson is a self-described "nerd", who enjoys blending business and technology to assist in lean and efficient practices. He grew up in Utah, where he received his Bachelor of Science degree from Utah Valley University in Business Management. Kade understands the importance of a technological advantage in today's fast-paced business world. Over the last ten years, he has enjoyed putting that knowledge to use while implementing business software into a variety of different markets. Loving his move to Austin, TX just over six years ago, Kade plans on staying. He enjoys the outdoors and spends as much time as possible camping, swimming, and disc golfing. He also enjoys tinkering with a variety of electronics and loves to drive his fiance crazy with the "latest and greatest" ways to electronify their home.
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Recent Posts

16 Questions to Ask on Your First (or Next) Gemba Walk

Posted by Kade Jansson

Feb 26, 2021 12:59:15 PM

Toyota Chairman Fujio Cho gave a brilliantly simple description of what to do on a Gemba walk. "Go see, ask why, show respect," he said. That’s it in a nutshell.

During a Gemba walk, supervisors and leaders go to the place where work is done (the Gemba). They observe (not fix) processes and ask questions that will help lead to future improvements.

“Why?” is certainly an important question, but it is by no means the only one. We’ve put together a list of other questions that may be useful, especially if you are new to Gemba walks or you're taking a look at a process for the first time. They may not all make sense in your situation, but perhaps they will trigger additional ideas.

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Topics: Daily Lean Management, Gemba Walk

5 Root Cause Analysis Techniques to Breakthrough Barriers

Posted by Kade Jansson

Feb 23, 2021 11:13:00 AM

A root cause analysis is a structured method for finding the underlying causes of process problems and undesirable outcomes. Root cause analysis is a core problem-solving technique used by organizations dedicated to continuous improvement. As the name implies, it is all about addressing the origin of the issue rather than employing solutions that address only surface problems.

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Topics: Improvement Process, Improvement Methodology

The Path to Operational Excellence in Healthcare

Posted by Kade Jansson

Jan 7, 2021 11:05:00 AM

Across the world, healthcare leaders are increasingly striving to embed the principles of operational excellence and continuous improvement in their organizations. Empowering clinical and operational staff to deliver safe, high-quality, reliable care can significantly change results.

Achieving continuous improvement requires a systematic, sustainable approach to enhancing the quality of care and patients' health outcomes. Establishing a culture of constant improvement is not a quick fix but a journey that never ends. It requires ongoing commitment, investment, and persistence.

Here is the prerequisite for excellence.

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Topics: Improvement Culture, Lean Healthcare, Improvement Process

"Lean Thinking" and the 5 Principles of Lean Manufacturing

Posted by Kade Jansson

Dec 3, 2020 1:10:46 PM

 

James Womack and Dan Jones are the founders of the Lean Enterprise Institute and the Lean Enterprise Academy (UK), respectively. Their book, Lean Thinking: Banish Waste and Create Wealth in Your Corporation, is considered by some to be the bible of Lean manufacturing. It was originally published in 1996 based on their in-depth study of Toyota’s fabled Toyota Production System (TPS). Philip Caldwell, Chairman and CEO of Ford from 1980-1985, said of the book, “Truly remarkable...The most comprehensive, instructive, mind-stretching and provocative analysis of any major industry I have ever known.” 

Lean Thinking lays out the five Lean manufacturing principles: value, value streams, flow, pull, and perfection. Here’s some insight into what Womack and Jones meant by each.

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Topics: Lean, Daily Lean Management

How to Become a True Leader (No Matter Your Title)

Posted by Kade Jansson

Nov 3, 2020 10:17:09 AM

When people talk about the inner workings of organizations, we often use the word “leader” as a shortcut for “executive.” But the truth is, not all executives are leaders and not all leaders are executives. Anyone, no matter what their title or where they sit on the org chart, can demonstrate leadership and inspire others to achieve great things. Leadership is a set of skills and attitudes that can’t be attained by changing what it says on your business card.

Although she may seem like an odd person to quote in a blog about leadership, we agree with the amazing Dolly Parton. She said,

“If your actions create a legacy that inspires others to dream more, learn more, do more, and become more, then, you are an excellent leader.”

So how do you strengthen your leadership skills? Here are some practical steps you can take whether you are the CEO or a front-line employee.

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Topics: Leadership, Improvement Culture

5 Compelling Reasons to Measure the Improvement Work

Posted by Kade Jansson

Sep 11, 2019 2:36:17 PM

Organizations that strive for continuous improvement outpace the competition, regardless of the types of products or services they offer. From retail and manufacturing to healthcare and construction, the intensity of effort dedicated to daily positive change in an organization is directly tied to customer satisfaction and financial success.

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Topics: ROI, Improvement Process

The Reasons Employee Engagement Software Usually Fails

Posted by Kade Jansson

Jun 26, 2019 12:05:00 PM

With as many as 70% of employees reporting that they are not fully engaged at work, employee engagement (or lack thereof) is a significant problem for employers in the US. So, it’s no wonder that many software companies offer solutions purported to improve it. The market for employee engagement software is growing, according to Zion Market Research’s recent report (paywall). The global employee engagement software market is expected to reach approximately $346 million by 2025.

Yet, the problem persists.

Many of the companies that come to us looking for help creating and supporting a culture of improvement have already tried some type of employee engagement solution. They’re frustrated that despite their best efforts, most employees are content to stick with the status quo, keep their heads down, and produce the same results as always.

What these leaders are glad to hear is that it isn’t their fault. The fact is that the paradigm under which most employee engagement software is developed is flawed. The reason it doesn’t work isn’t a bad implementation or lazy managers; it’s much deeper than that.

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Topics: Employee Engagement

Kaizen Program Management – The Fundamentals

Posted by Kade Jansson

Jun 7, 2019 7:32:00 AM

For many years, the continuous improvement philosophy of Kaizen was most closely associated with industrial manufacturing and high technology. That’s because it was developed by the Japanese auto industry and then later adopted by technology companies like GE and Motorola.

But if you’ve been hearing about Kaizen program management in other sectors over the last few years, you are not alone.

The principals of Kaizen apply to almost every industry and are now widespread in healthcare, construction, software development, education, logistics, and everything in between.

We can’t teach you everything you need to know in one blog post, but we can lay out the fundamentals of Kaizen program management and offer further reading recommendations.

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Topics: Kaizen, Leadership, Improvement Methodology

What is Total Quality Management?

Posted by Kade Jansson

May 29, 2019 12:06:39 PM

Total Quality Management (abbreviated as TQM) as it is practiced today was developed by Dr. William Deming, a famed management consultant whose work helped transform Japanese manufacturing after World War II.

Although TQM has a lot in common with the Six Sigma methodology, they are not the same. Total Quality Management is focused on ensuring that process standards ensure a great customer experience, while Six Sigma is designed to reduce defects. The practice of TQM is about holding all parties involved in the production process accountable for the quality of the final product or service.

Let’s look at how.

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Topics: Improvement Methodology

Kaizen Process - Roles and Responsibilities

Posted by Kade Jansson

May 10, 2019 7:42:00 AM

The Kaizen process is a brilliantly simple approach to business operations. Kaizen is a Japanese word that means “good change.” The methodology is credited with helping the Japanese auto industry recover and outpace the competition following World War II. Organizations that embrace it can reduce errors and defects, speed up production, deliver more customer value, and improve employee satisfaction.

When the Kaizen process is implemented, every person in the organization has a role to play. Before we describe them, let’s revisit the philosophy of Kaizen.

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Topics: Kaizen, Leadership

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