Second-Order Effects: Why Your Improvement Made Someone Else's Job Harder
May 19, 2026You finish the project. The numbers look good. Your process is faster, your team is relieved, and you move on to the next thing. Then,...
Why Improvement Programs Stall -- and the Leadership Behaviors That Restart Them
May 18, 2026Webinar preview
Most CI and operational excellence leaders have lived this. The strategy is sound. The methodology is in place. People have...
"We're the Kind of Organization That...": Why Identity Beats KPI Targets for Sustaining Improvement
May 12, 2026There's a phrase that Greg Jacobson, CEO of KaiNexus, uses that sounds like a minor word choice but functions as a completely different...
Are You Solving the Right Problem? The Most Common (and Costly) Mistake in Continuous Improvement
May 7, 2026Every improvement program has a version of this story. Someone identifies a change they want to make. They build the business case, get...
How to Design Habit Loops for 5 Continuous Improvement Behaviors
May 5, 2026This is a companion piece to our earlier post on how habit science can build a culture of continuous improvement. That post covers the...
What CEOs Actually Want from Continuous Improvement Leaders
May 4, 2026If you've ever walked out of a meeting with your CEO wondering whether they actually care about your improvement program, the answer is...
How Habit Science Can Build a Culture of Continuous Improvement
April 29, 2026Most CI coaches have experienced this frustration: you train a team on A3 thinking, they do one or two, and then... nothing. You launch a...
Why Your Lean Transformation Stalled After Year 5 (And What to Do About It)
April 29, 2026Here's a pattern that plays out in organizations around the world. Year one: excitement. A consulting engagement, a wave of kaizen...
Why Lean Fails: It's Not the Methodology -- It's the Management
April 21, 2026Lean has a decades-long track record of producing real results across industries. Hospitals have used it to reduce patient harm and...

