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Stop Calling It Soft: The Human Edge in Operational Excellence

March 31, 2026

Today's post is written by Kathy Miller, MAPP, MBA, who we are thrilled to have as a keynote speaker at our upcoming KaiNexicon User...

When the Floor Holds the Leaders Accountable: What Real CI Culture Looks Like

March 30, 2026

Every conference talk about continuous improvement culture follows the same script. A senior leader explains how they "empowered"...

Are You Really Backsliding -- or Was Continuous Improvement Never Deeply Adopted?

March 30, 2026

One of the most common questions in the Ask Us Anything series sounds like this:

"We were doing great with Lean, and now we are...

Karen Martin on Clarity, Leadership, and Why "A Process Has to Earn the Right to Be Automated"

March 25, 2026

We recently hosted Karen Martin for an "Ask the Expert" webinar through KaiNexus, and she delivered. Karen is a two-time Shingo Award...

The One Metric That Tells You If Your CI Culture Is Real

April 3, 2026

Across the Ask Us Anything series, Greg Jacboson and I have fielded dozens of questions about culture. How do you measure it? How do you...

Should Improvement Be Mandatory? Reflections From 30+ Ask Us Anything Episodes

March 9, 2026

One of the most persistent questions across the Ask Us Anything series was deceptively simple:

Should continuous improvement be...

The CEO’s Role in a Continuous Improvement Business System

January 20, 2026

Many executives say they want a culture of continuous improvement.

What they often struggle to articulate is what that actually means in...

Building a Continuous Improvement Culture Through Leadership and Daily Practice

April 3, 2026

A continuous improvement culture is built through active leadership, timely responses to employee ideas, and recognition of incremental...