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Driving Progress: How to Promote Continuous Improvement in The Workplace

June 5, 2023

Tony Hsieh, the former CEO of Zappos, famously said, “If you get the culture right, most of the other stuff will just take care of itself.”...

Huddle Board Examples to Encourage Collaboration

January 10, 2023

One of the fundamental principles of continuous improvement is that positive change is the responsibility of every employee. Embracing that...

Having No Problems is the Biggest Problem of All

December 12, 2022

“Having no problems is the biggest problem of all.” I’ve heard many variations of this quote from Taiichi Ohno. 

How to Align Continuous Improvement with Strategic Goals

November 9, 2022

One might think that any organization with leadership and employees dedicated to continuous improvement would slowly trend toward success....

How to Explain Your Lean Culture to a New Hire

February 18, 2022

I was chatting with a colleague about customer success in enterprise software companies and the conversation turned to the onboarding...

Actionable Tactics for Shaping Organizational Culture

March 11, 2024

Most leaders recognize that organizational culture has a significant impact on success. Delivering on strategic objectives requires that...

How to Create a High-Performance Organizational Culture

December 7, 2021

An organization's culture is the foundation upon which success, stagnation, or failure is built. It is imperative during times of growth or...

9 Easy to Deploy Continuous Quality Improvement Tools

November 24, 2021

Quality management programs are often associated with large organizations, such as automotive manufacturing or large healthcare systems....