Mark Graban & Greg Jacobson Discuss Continuous Improvement and Customer Experience Design
October 31, 2023Join Greg Jacobson, MD, co-founder and CEO of KaiNexus, and me for another episode of the KaiNexus Continuous Improvement podcast.
Set SMART Goals for Quality Improvement to See Real Results
October 10, 2023We all identify goals to improve ourselves in some way. Whether our goal is to eat better, exercise more, spend more time with our family,...
Process Improvement Opportunities: How to Both Identify and Implement Them
August 30, 2023Business processes serve as the backbone of an organization, defining how tasks are executed, resources are allocated, and goals are...
Top-Down vs. Bottom-Up Management: Which Style is Best?
June 22, 2023John Shook, Senior Advisor of the Lean Enterprise Institute, is among those who describe Lean or the Toyota Production System as being...
10 Continuous Improvement Questions to Ask in Every Interview
June 8, 2023Companies dedicated to the practice of continuous improvement invest a lot of time and resources into training their employees and creating...
Process Improvement Techniques for Operational Success
April 18, 2023Leaders who want to develop a culture of rapid continuous improvement have many tools at their disposal. So many that it can be challenging...
How Continuous Improvement Influences Sustainability Efforts
April 18, 2023Environmental sustainability is a critical issue facing the world today. While there are many ways to address this issue, continuous...
What Sports Teach us about Continuous Improvement
March 8, 2023When Jeremy Sochan of the San Antonio Spurs steps up to the free-throw line, he shoots using one hand.
Even if you aren’t an avid...
Central Principles of the Continuous Improvement Model
June 5, 2023Businesses use a host of methodologies to bring structure to the process of identifying and acting upon opportunities for improvement. You...